Network Account Administrator

Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates; City of White Plains (NY); Hybrid; USD 95,000 - 105,000; Full time

Benefits offered by this job

Competitive salaries

Comprehensive health care

401(k) and voluntary benefits

Paid time off

Learning and development

Well-being programs

Community involvement

Job summary

Skadden, Arps, Slate, Meagher & Flom LLP and Affiliates in White Plains, NY is seeking a Network Account Administrator to manage user identities, create and update accounts, and troubleshoot access issues in a hybrid environment.

This role covers weekend hours plus a weekday evening, requires strong Active Directory and Exchange knowledge, attention to detail and confidentiality, and collaboration with Network Provisioning staff to improve processes.

Qualifications

• Thorough knowledge of account and group management processes.
• Thorough knowledge of Active Directory accounts, groups, and Exchange attributes.
• Knowledge of database queries and reporting.
• Excellent troubleshooting and problem-solving skills.
• Proficient with MS Office apps (Excel).
• Effective interpersonal and written communication skills.
• Strong attention to detail.
• Analytical, troubleshooting, organizational and planning skills.
• Ability to manage multiple projects and shifting priorities.
• Ability to handle sensitive matters and maintain confidentiality.
• Ability to organize and prioritize work.
• Ability to work well in a demanding and fast-paced environment.
• Ability to work independently and in a team.
• Discretion and sound judgment.
• Flexible hours to meet business needs.

Responsibilities

• Sets up network accounts for new and returning hires.
• Configures access for accounts across systems.
• Deactivates accounts for terminated staff.
• Handles status, location, and name changes.
• Responds to access requests and inquiries.
• Collaborates with Network Provisioning Coordinator to improve procedures.
• Supports network systems staff and develops process improvements.
• Maintains records of special access requests.
• Demonstrates effective interpersonal and communication skills.

Skills

Account management

Active Directory

Exchange attributes

Database queries

Troubleshooting

MS Office (Excel)

Communication

Attention to detail

Analytical skills

Project management

Confidentiality

Prioritization

Teamwork

Judgment

Flexibility

Education

Associate degree

Experience in enterprise account administration

Tools

MS Office

Job description

We invite you to review our current business services professionals openings to learn about the opportunities available across the firm.

About Us

Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients’ legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world’s major financial centers.

The Opportunity

We are seeking a Network Account Administrator to join our Firm. This position will be based in our White Plains, NY office (hybrid). The Network Account Administrator will be responsible for maintaining network identities including creating, updating, and deleting personal information in the firm’s various provisioning systems. The role will also be responsible for troubleshooting account issues. The hours of this role cover the weekend shift and one weekday: Saturday and Sunday 10:00 a.m. to 10:00 p.m. and a weekday of choice 10:00 a.m. to 9:00 p.m.

• Sets up network accounts for all new and returning hires prior to their first day of employment.
• Configures network, application, and distribution list access for accounts.
• Deactivates network accounts for terminated staff.
• Handles requests for changes of status, locations, and names.
• Responds to requests for information about network accounts and access.
• Works with Network Provisioning Coordinator to improve procedures and workflow.
• Provides assistance and support to network systems staff.
• Assists with developing process and workflow improvements.
• Maintains records of special account access requests.
• Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
• Manages Firm resources responsibly.
• Complies with and understands Firm operation, policies and procedures.
• Performs other related duties as assigned.

Qualifications

• Thorough knowledge of account and group management processes
• Thorough knowledge of Active Directory accounts, groups, and Exchange attributes
• Knowledge of database queries and reporting
• Excellent troubleshooting and problem-solving skills
• Proficient with MS Office apps (particularly Excel)
• Demonstrates effective interpersonal and communication skills, both verbally and in writing
• Demonstrates close attention to detail
• Excellent analytical, troubleshooting, organizational, and planning skills
• Ability to handle multiple projects and shifting priorities independently
• Ability to handle sensitive matters and maintain confidentiality
• Ability to organize and prioritize work
• Ability to work well in a demanding and fast-paced environment
• Ability to work well independently as well as effectively within a team
• Ability to use discretion and exercise independent and sound judgment
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs

Education And Experience

• Associate’s degree or two years’ relevant experience
• Minimum of two years’ related experience in enterprise account administration

Culture & Life at Skadden

What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals.

Benefits

The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life.

• Competitive salaries and year-end discretionary bonuses.
• Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
• Generous paid time off.
• Paid leave options, including parental.
• In-classroom, remote, and on-demand learning and professional development opportunities.
• Robust well-being classes and programs.
• Opportunities to give back and make an impact in local communities.

For further details, please visit: https://www.skadden.com/careers/staff/employee-benefits

The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law.

Salary Details

$95,000 - $105,000

EEO Statement

Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking.

Applicants who require an accommodation during the application process should contact Alex Taylor at [phone].

Skadden Equal Employment Opportunity Policy

Skadden Equal Employment Opportunity Policy

Applicants Have Rights Under Federal Employment Law

Applicants Have Rights Under Federal Employment Law

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