Network Access Specialist

1061 Team Member Services Executive; Town of Texas (WI); On-site; USD 48,224,000 - 77,137,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Texas is seeking a dedicated scheduling professional to verify patient data and insurance, handle inquiries, and manage referrals. The role supports efficient appointment scheduling and accurate billing in a patient-centered environment.

Residency within one hour of AdventHealth Central Texas or Texas Health Huguley is required. Strong communication, organization, and teamwork are essential to succeed in this on-site position with growth opportunities.

Qualifications

• Proficiency with email, PowerPoint, Excel, Word.
• Strong interpersonal and communication skills with all levels.
• Excellent organizational skills and meticulous attention to detail.
• Ability to handle confidential information.
• Ability to work independently and in a team.
• Professional interactions with patients and colleagues.
• Clear verbal and written communication skills.
• Certified in effective scheduling of designated service lines.
• Understanding of medical terminology and procedures.
• Knowledge of insurance verification and authorization processes.

Responsibilities

• Verify patient data and insurance for accurate billing.
• Handle patient concerns or refer to administration as needed.
• Access and complete referrals in workqueues.
• Schedule patients for medical office visits and procedures.
• Register new patients with demographic and insurance info.
• Transfer callers to appropriate departments or locations.

Skills

MS Office

Interpersonal skills

Organizational skills

Attention to detail

Data confidentiality

Team player

Verbal communication

Written communication

EHR knowledge

Education

High School Diploma

Tools

EHR

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family:

Benefits from Day One

• Medical


• Dental


• Vision Insurance


• Life Insurance


• Disability Insurance


• Paid Time Off from Day One


• 403-B Retirement Plan


• 4 Weeks 100% Paid Parental Leave


• Career Development


• Whole Person Well-being Resources


• Mental Health Resources and Support


• Pet Benefits

Schedule

Full time Shift: Day (United States of America)

Address: 11801 SOUTH FWY City: BURLESON State: Texas Postal Code: 76028

Job Description

This position is located in Texas with residency requirement within one hour of AdventHealth Central Texas or Texas Health Huguley.

• Verifies patient data and insurance to ensure it is updated for accurate billing.


• Handles patient concerns or refers them to administration appropriately.


• Accesses and complete referrals in designated workqueues for assigned specialty.


• Fills patient cancellation slots efficiently to keep schedules booked for practitioners.


• Builds relationships with patients, consumers, and co-workers in a virtual setting.


• Meets daily, weekly, and monthly qualitative and quantitative performance metrics.


• Trains effectively in multiple and complex scheduling processes.


• Accurately schedules patients for medical office visit appointments and hospital procedures.


• Transfers callers to appropriate departments or locations when necessary.


• Registers new patients by inputting demographic and insurance information.


• Other duties as assigned.

Knowledge, Skills, and Abilities

• Proficient with computer programs: Email, PowerPoint, Excel, Word.


• [Required] Demonstrates interpersonal skills by effectively communicating with all levels of management, staff and outside vendors and patients.


• [Required] Strong emphasis on organizational skills and strong attention to detail and ability and willingness to multi task.


• [Required] Ability to deal with data that is of a sensitive and confidential nature.


• [Required] Ability to work independently and in a team environment.


• [Required] Displays professional interactions with all levels of internal and external patients’/customers as demonstrated by work history and interview process.


• [Required] Excellent verbal and written communication skills.


• [Required] Certified in effective scheduling of designated service lines and specialties.


• [Required] Comprehension of medical terminology and procedures for designated specialties.


• [Required] Understanding of insurance verification and authorization processes.


• [Required] Knowledge of EHR.


• [Preferred] Any combination of education, training or experience that provides the knowledge, skills and abilities required to successfully accomplish the assigned duties and responsibilities of the position.


• [Preferred] Education: High School Grad or Equiv


• [Preferred] Field of Study: Graduate or Equivalent Work Experience: 1+ medical office or medical call center setting experience.


• [Preferred] Previous customer service experience.

Physical Requirements

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$16.83 - $26.92

Applications are accepted on an on-going basis

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.