NETA Field Service Technician

Integrated Power Services; Lewisville, Town of Texas, Jacksonville (TX, WI, FL); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a leading service provider as a Field Service Technician, where you'll troubleshoot and maintain power distribution equipment for commercial and industrial clients. This role offers a dynamic work environment with opportunities for travel and training. You'll work with cutting-edge technology and collaborate with a dedicated team to ensure safety and reliability. If you have a passion for customer service and a strong work ethic, this is the perfect opportunity to enhance critical infrastructure across North America and the UK. Start your adventure with us today!

Benefits

PTO

401k Match

Bonus Incentives

Tuition Reimbursement

Medical, Dental, Vision

Employee Assistance Program

Qualifications

• Associate degree or military training in Electrical Power required.
• 3+ years of experience with low and medium voltage equipment.

Responsibilities

• Perform testing and maintenance on power distribution equipment.
• Communicate effectively with customers about issues and resolutions.

Skills

Testing and Calibrations

Troubleshooting

Customer Service

Safety Protocols

Documentation

Education

Associate degree in Electrical Power

Tools

Power DB

Job description

Description

Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You'll work alongside some of the best technicians in the industry using the latest technology tools and equipment. If you're passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us!

Responsibilities & Expectations:

As a Field Service Technician in our IPS PowerServe division, you will perform testing and maintenance on low, medium, and high voltage power distribution equipment for our commercial and industrial clients. We are NETA accredited and perform testing under NETA standards to ensure reliability, safety, and efficiency.

• Testing and Calibrations:
  • Instrument Transformer
  • Power Transformer testing - Doble, Insulation Resistance, Transformer Turns Ratio (TTR)
  • Cable testing including Power Factor, Tan Delta, VLF, Hipot
  • Circuit breaker & Switchgear testing of low, medium & high voltage
  • Primary & Secondary Injection Testing
  • Protective Relay testing including electro-mechanical and solid state
  • Continuity, Ground Fault
  • Power Quality
• Troubleshooting, inspecting, start-ups and data collection: switchgear, circuit breakers, cables, transformers, protective relays, VFDs, ATS
• Service & Repair: Inspections, diagnosis of issues, parts replacement, recommendations, and recommissioning
• Safety: adhere to all safety protocols including LOTO
• Teamwork: contribute to a strong team environment by assisting teammates in achieving mutual goals
• Customer Service: communicate effectively with customers about issues and resolutions
• Documentation: complete reports on work performed

Training programs are available if you lack some skills, but the following qualifications are required:

• Associate degree from an accredited 2-year technical college in Electrical Power or similar military experience/training
• Testing experience with low and medium voltage switchgear, circuit breakers, transformers, or protective relays
• NETA Certification or equivalent skills/experience; certification preferred
• Power DB experience is a plus
• 3+ years of driving experience with a valid license and acceptable record
• Good communication and customer service skills
• Ability to interpret schematics, manuals, and safety guidelines
• Flexible hours, overtime, weekends, and on-call availability

Ideal Candidate Traits:

• Lead with integrity and prioritize safety
• Value teamwork and accountability
• Focus on customer satisfaction
• Have an entrepreneurial spirit
• Communicate effectively
• Stay curious and love to learn

Who We Are:

At IPS, we're committed to empowering you to make a difference. As a leading service provider, we offer solutions to enhance the reliability of critical infrastructure across North America and the UK, serving over 30,000 customer locations across various sectors.

Benefits:

• PTO
• 401k Match
• Bonus Incentives
• Tuition Reimbursement
• Medical, Dental, Vision
• Employee Assistance Program
• And more!

We are an equal opportunity employer and ensure a safe, drug-free workplace. Employment is contingent upon background and drug screening.