Nephrology - MEDICAL ASSISTANT

Peoplefluent; Lansing (MI); On-site; USD 32,000 - 45,000; Full time

Job summary

University of Michigan Health - Sparrow seeks a Medical Assistant to support both clerical and clinical workflows, ensuring efficient patient flow and compassionate care. You will prep patients, perform basic clinical tasks, and assist with education while maintaining HIPAA privacy standards.

Strong interpersonal skills, AIDET communication, and EMR experience are valued, with a high school diploma or GED required and MA program completion.

Qualifications

• Graduation from high school or GED; completion of an accredited Medical Assistant program.
• Minimum 6 months of recent Medical Assistant clinical experience if no formal MA education.
• Experience in a medical office and knowledge of HIPAA privacy standards.
• MA certification preferred and EMR experience desired.

Responsibilities

• Prepare patients for examination, obtain vital signs and chief complaint, and document information.
• Perform laboratory and diagnostic testing as required.
• Screen and triage telephone calls; schedule tests and referrals.
• Administer oral and injectable medications and relay prescriptions to pharmacies.
• Support patient and family teaching and contribute to a conducive educational environment.
• Maintain logs/checks and ensure equipment and spaces are stocked and safe.

Skills

AIDET communication

Interpersonal skills

Team player

EMR environment

Education

High School Diploma / GED

Accredited Medical Assistant program

MA Certification (preferred)

Tools

EMR

Job description

Job ID: 56116

Positions Location: Lansing, MI

Job Description

Responsible for the efficient and effective processing of patients through the clerical and clinical areas of the practice/clinic. Under the general direction of the physician or advanced practice provider, provides high quality, compassionate patient care.

Essential Duties

• Prepares patient for examination. Obtains vital signs and chief complaint. Appropriately documents information obtained.
• Performs laboratory and diagnostic testing.
• Answers, screens and triages telephone calls. Takes accurate messages and distributes to the appropriate personnel within the guidelines of the practice.
• Schedules tests and referral appointments for patients.
• Administers oral and injectable medication. Phones prescriptions to pharmacies.
• Engages and helps promote patient/family teaching as appropriate; and provides an educational environment for patients and patient families.
• Works gaps in care registries to help improve the quality of care.
• Maintains all logs and required checks (i.e., refrigerator temps, medications, oxygen, etc.)
• Maintains practice standards by participating in in-services, committees, etc. May assist in developing and implementing quality control and practice policies.
• Inventories, orders and restocks areas as necessary.
• Maintains and cleans equipment and environmental safety as required.
• Ability to provide clerical services and clinical services as required to maintain an effective practice flow. Cross trained to work both clerically and clinically.

Job Requirements

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

General Requirements

• Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures.
• Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence).
• Role model behaviors that value the diversity of our associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful.
• Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank).
• Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities.

Work Experience

• Specialty clinics may require six months specialty experience
• Relevant clinical experience within the past 5 years; if no clinical experience, completion of medical assistant program in past two years
• Previous work experience in medical office setting.

Preferred

• MA Certification.
• Experience with an EMR.

Education

• High school diploma or GED
• Completion of an accredited Medical Assistant program OR In lieu of formal education, minimum 6 months of recent Medical Assistant clinical experience

Specialized Knowledge and Skills

• Ability to provide care for patients, which is age specific to their physical and safety needs, psychosocial concerns and educational level.
• Necessary visual and auditory acuity required to monitor patient's condition and operate department equipment
• Demonstrates a positive team attitude and has interpersonal skills to effectively and appropriately communicate with clients, their families, providers and co-workers.
• Ability to work in an EMR environment

Job Family

Patient Services/Nursing Support

Requirements:

Shift Days Degree Type / Education Level High School / GED Status Full-time Facility Match Any Experience Level New Grad