Neuro Surgery - MEDICAL ASSISTANT

Peoplefluent; Lansing (MI); Hybrid; USD 32,000 - 46,000; Full time

Job summary

University of Michigan Health - Sparrow is seeking a Medical Assistant to support clinical and clerical workflow in a patient-centered practice in Lansing, MI. You will prepare patients, record vital signs and assist with exams under physician supervision.

Responsibilities include taking vitals, performing basic lab tests, triaging calls, scheduling tests, administering medications, and supporting patient education.

Qualifications

• High school diploma or GED is required.
• Completion of an accredited Medical Assistant program or recent clinical experience (within 2 years).
• Ability to work effectively in an EMR environment and communicate with patients and staff.
• Strong teamwork and patient-centered care mindset.

Responsibilities

• Prepares patient for examination, records vital signs and chief complaint.
• Performs laboratory and diagnostic testing.
• Answers, screens and triages telephone calls; distributes messages to appropriate personnel.
• Schedules tests and referral appointments for patients.
• Administers oral and injectable medications; phones prescriptions to pharmacies.
• Engages in patient/family teaching and supports educational environment.
• Works in gaps in care registries to improve quality of care.
• Maintains logs and required checks (e.g., fridge temps, medications, oxygen).
• Maintains practice standards and participates in quality control activities.
• Inventories, orders and restocks supplies; maintains equipment and environment safety.
• Cross trains to provide clerical and clinical services as needed.

Skills

Interpersonal skills

EMR experience

Team player

Clinical support

Education

High School diploma or GED

Medical Assistant program

Tools

EMR system

Job description

Job ID: 56050

Positions Location: Lansing, MI

Job Description

General Purpose of Job:

Responsible for the efficient and effective processing of patients through the clerical and clinical areas of the practice/clinic. Under the general direction of the physician or advanced practice provider, provides high quality, compassionate patient care.

Essential Duties:

• Prepares patient for examination. Obtains vital signs and chief complaint. Appropriately documents information obtained.
• Performs laboratory and diagnostic testing.
• Answers, screens and triages telephone calls. Takes accurate messages and distributes to the appropriate personnel within the guidelines of the practice.
• Schedules tests and referral appointments for patients.
• Administers oral and injectable medication. Phones prescriptions to pharmacies.
• Engages and helps promote patient/family teaching as appropriate; and provides an educational environment for patients and patient families.
• Works gaps in care registries to help improve the quality of care.
• Maintains all logs and required checks (i.e., refrigerator temps, medications, oxygen, etc.).
• Maintains practice standards by participating in in-services, committees, etc. May assist in developing and implementing quality control and practice policies.
• Inventories, orders and restocks areas as necessary.
• Maintains and cleans equipment and environmental safety as required.
• Ability to provide clerical services and clinical services as required to maintain an effective practice flow. Cross trained to work both clerically and clinically.

Job Requirements

Work Experience

Specialty clinics may require six months specialty experience. Relevant clinical experience within the past 5 years; if no clinical experience, completion of medical assistant program in past two years.

Education

High school diploma or GED. Completion of an accredited Medical Assistant program OR in lieu of formal education, minimum 6 months of recent Medical Assistant clinical experience.

Specialized Knowledge and Skills

• Ability to provide care for patients, which is age specific to their physical and safety needs, psychosocial concerns and educational level.
• Necessary visual and auditory acuity required to monitor patient's condition and operate department equipment.
• Demonstrates a positive team attitude and has interpersonal skills to effectively and appropriately communicate with clients, their families, providers and co-workers.
• Ability to work in an EMR environment.

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family

Patient Services/Nursing Support

Requirements:

Shift Days Degree Type / Education Level High School / GED Status Full-time Facility Match Any Experience Level New Grad