Neighborhood Planner

Nyc-Housing-Authority; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

New York City Housing Authority seeks an Administrative Supervisor of Building Maintenance to oversee skilled trades work orders across neighborhood developments containing roughly 5,000 units. You will ensure efficient scheduling and timely completion of repairs in occupied spaces and common areas.

Under the Neighborhood Administrator, you will coordinate with residents, manage field staff, generate ad-hoc reports, and liaise with borough leadership to maintain high standards and compliance

Qualifications

• Eight years of full-time experience in construction, repair, or rehab with supervision.
• Equivalency: education/experience meeting 1 above with supervisory duties.

Responsibilities

• Oversee all skilled trades work orders from inception to completion for neighborhood developments.
• Coordinate with residents to schedule repairs and follow up as needed.
• Review and sequence work orders; ensure timely completion within date ranges.
• Create ad-hoc reports for the Neighborhood Administrator.
• Serve as liaison between NYCHA management, neighborhood, and borough leadership.

Skills

Policy knowledge

Mechanical troubleshooting

Policy interpretation

Stakeholder management

Clear communication

Maximo

Budgeting

Data analysis

Education

Experience or education equivalent to min

Tools

IBM Maximo

Job description

Under the direction of the Neighborhood Administrator, the Neighborhood Planner is responsible for deploying resources as efficiently as possible to ensure that residents receive critical repairs. The Planner is directly responsible for scheduling and organizing the skilled trades work orders within their assigned neighborhood. Neighborhoods are comprised of multiple developments totaling approximately 5,000 units. Specific duties and responsibilities include but are not limited to the following.

Primary Responsibilities

• 1. Oversee all skilled trades work orders from inception to completion for neighborhood developments; including work in occupied apartments, court ordered repair cases, public space work, sequenced work orders & move out work orders.
  • Review all work orders to determine proper sequence of skilled trades.
  • Coordinate with residents to schedule all required repair work and follow up as needed.
  • Request and respond with prescribed guidelines; coordinate the completion of repairs and ensure the return of the completed work order to the development for close out.
  • Review work orders from the developments to assist and identify materials needed, expected job length, and validate all required trades have been entered into the system.
  • Schedule multiple trade work sequentially to make all work order dates in close date range of each other to ensure timely completion of entire repair.
• 2. Advise on the use of vendors for a bundle of work orders if necessary and cost effective.
• 3. Perform field survey work at the direction of the Neighborhood Administrator to identify and propose a plan to complete the work.
• 4. Create and perform ad-hoc reporting as needed by the Neighborhood Administrator.
• 5. As the subject matter expert on the status of repairs, selected candidate will serve as the primary liaison between various NYCHA management levels including the neighborhood. developments, Neighborhood Administrator, and borough leadership.
• 6. Liaise with Skilled Trade Administrator to troubleshoot and correct gaps in planning and productivity performance.
• 7. Train and manage the planning secretary to ensure scheduled work orders have follow up action and are closed completely and appropriately.
• 8. Ensure planning secretary communicates with residents to follow up on scheduled dates and appointments.
• 9. Utilize Planning and Performance dashboards to ensure optimized scheduling and track productivity of skilled trade staff.

Additional Information

• 1. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
• 2. NYCHA residents are encouraged to apply.

• NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees' Retirement System (NYCERS).

NOTE: The Department of Citywide Administrative Services (DCAS) administered a civil service exam for the Administrative Supervisor of Building Maintenance title on 05/07/26. Therefore, applicants (candidates) that did not take and pass the exam will potentially not be considered; likewise, applicants not reachable on the established civil service list will potentially be in jeopardy of being replaced with an eligible civil service candidate.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program.

https://bit.ly/55aProgram

ADMINISTRATIVE SUPERVISOR OF B - 10035

Minimum Qualifications

• 1. Eight years of full-time experience in construction, repair, alteration and/or rehabilitation of multiple dwellings, commercial, industrial or public buildings in the capacity of general contractor, superintendent of construction, procurement specialist, evaluator responsible for cost estimation, or as a field supervisor or as an inspector, at least 18 months of which must have been in a supervisory or administrative capacity involving responsibility for a large number of buildings; or
• 2. Education and/or experience which is equivalent to "1" above. Education in an accredited college leading toward a baccalaureate degree in engineering, architecture, engineering technology or a closely related field will be accepted on a year-for-year basis up to a maximum of four years. However, all candidates must possess at least 18 months of the specialized supervisory or administrative experience described in "1" above.

Preferred Skills

• 1. Knowledge of Authority policies and procedures, laws and standards pertaining to property management, such as local and state building codes and other municipal regulations, OSHA, Department of Housing and Urban Development ("HUD") rules and regulations.
• 2. Strong mechanical background in troubleshooting a wide variety of maintenance issues, including but not limited to painting, plastering, carpentry, electrical, glazing, roofing, extermination, bricklaying, and plumbing.
• 3. Ability to interpret policies and guidelines and make sound decisions prepare clear concise reports and recommend improvements communicate effectively both written and verbally.
• 4. Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public manage multiple priorities and demands analyze situations and identify problems and offer solutions.
• 5. Ability to communicate simply and clearly with a range of stakeholders using available resources such as language assistance services.
• 6. Experience using IBM Maximo or similar asset management software.
• 7. Experience with property budgeting and data analysis.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

NYCHA has no residency requirements.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.