Neighborhood Manager I

Redwood Living; Canton Charter Township (MI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Employee benefits

Team-oriented culture

Job summary

Redwood Living is seeking a Neighborhood Manager in Canton Charter Township, Michigan. This role involves showing apartment homes, conducting local marketing efforts, and assisting residents daily. The Neighborhood Manager will oversee maintenance teams and is responsible for ensuring a top-notch resident experience.

Ideal candidates should have management experience, customer service skills, and proficiency in operating electronic devices. Join Redwood Living, where we value integrity and employee commitment.

Qualifications

• 1 year of management experience is required.
• Valid driver's license necessary.
• Prior sales or leasing experience is preferred.

Responsibilities

• Conduct apartment home tours for potential prospects.
• Maintain knowledge of neighborhood specials and pricing.
• Complete and notify lease applications to prospective residents.
• Oversee on-site staff and assist in hiring.

Skills

Management experience

Customer service

Sales skills

Education

High school diploma or equivalent

Tools

Smartphone

Tablet

Computers

Job description

About Redwood

At Redwood Living, Inc.(“Redwood”), we believe our success is driven by the people who power us. We are proud to be a multi-state employer with a growing team of over 650 employees committed to building neighborhoods and careers that thrive. Our employees are passionate, talented, and empowered to make decisions that positively impact the lives of our residents. From on‑site teams to corporate leadership, every Redwood team member plays a vital role in delivering exceptional experiences. We foster a culture rooted in integrity, open communication, and a commitment to exceeding expectations.

We live by eight core values that guide everything we do

• Do One Thing Really Well
• Deliver More Than Expected
• Communicate Openly and Honestly
• Instill Family and Team Spirit
• Demonstrate Integrity and Authenticity
• Be Nice and Have Fun

Position Overview

The Neighborhood Manager is primarily responsible for showing apartment homes, conducting local marketing efforts, and assisting residents and prospects daily. Additional responsibilities include preparing lease agreements and coordinating resident events. The Neighborhood Manager works alongside the Regional Manager and oversees the maintenance team to provide the best resident experience.

Duties & Responsibilities

• Conducting apartment home tours to potential prospects
• Answering phone calls and emails
• Maintaining knowledge of neighborhood specials, pricing, and notifying related parties of any needed adjustments
• Scheduling resident appointments to discuss renewal rates and leasing options
• Walking through units prior to resident move‑in date
• Completing move‑in paperwork
• Completing all lease applications and notifying prospective residents
• Ensuring grounds are well kept and addressing any concerns with maintenance
• Adhering to company standards for paperwork, resident files, budgets, and controlled expenses
• Traveling between Redwood neighborhoods may be required
• Overseeing on‑site staff, assisting in hiring, disciplinary actions, and approving bi‑weekly timecards
• Being accessible for calls or emergencies outside regular hours as needed
• All other related duties, as assigned

Required Qualifications

• High school diploma or equivalent
• 1 year management experience
• Valid driver’s license

Preferred Qualifications

• Prior sales or leasing experience
• Ability to operate smartphone, tablet, and computers

Physical Requirements

Lift up to 20 pounds and the ability to sit, stand, bend, and walk

Discover the amazing benefits and perks that Redwood Apartment Neighborhoods offers! Visit our website today to learn more and see why Redwood is a great place to work:

Redwood Apartment Neighborhoods | Employee Benefits & Perks

Redwood Living, Inc. is an equal opportunity employer. Redwood strictly prohibits and does not tolerate illegal discrimination, and Redwood provides equal employment opportunities to employees and applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.