Assistant Property Manager

Redwood Living; Groveport (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Redwood Living seeks an Assistant Neighborhood Manager to oversee a Redwood Apartment Neighborhood. You will act as a brand ambassador, drive leasing, deliver exceptional resident experiences, and support high renewal rates and occupancy.

The role involves sales, customer service, and fiscal oversight with collaboration across on-site teams and management. 1 year leasing/management experience and a valid license are required.

Qualifications

• High school diploma or equivalent required.
• 1 year of management or leasing experience preferred.
• Valid driver’s license required.

Responsibilities

• Greet prospective residents and show model/neighborhood, promoting the Redwood brand.
• Comply with leasing/resident agreements and complete lease paperwork.
• Source off-site leads by marketing to local businesses and relationships.
• Develop sales strategies and close lease deals for apartment homes.
• Maintain knowledge of neighborhood specials and pricing; notify stakeholders of adjustments.
• Monitor local market conditions and contribute ideas to improve resident satisfaction.
• Conduct external outreach at nearby businesses and organizations as needed.
• Prepare weekly reports and resident communications.

Skills

Sales experience

Customer service

Communication

Brand ambassador

Education

Highschool diploma or equivalent

Tools

Smartphone

Tablet

Computers

Job description

About Redwood:

At Redwood Living, Inc.(“Redwood”), we believe our success is driven by the people who power us. We are proud to be a multi-state employer with a growing team of over 650 employees committed to building neighborhoods and careers that thrive. Our employees are passionate, talented, and empowered to make decisions that positively impact the lives of our residents. From on-site teams to corporate leadership, every Redwood team member plays a vital role in delivering exceptional experiences. We foster a culture rooted in integrity, open communication, and a commitment to exceeding expectations.

As we continue to expand our footprint and grow our team, we seek individuals who share our values and are excited to contribute to a dynamic, forward-thinking organization. At Redwood, you’ll find more than a job - you’ll find a place to grow, lead, and make a difference.

We live by eight core values that guide everything we do:

• Do One Thing Really Well


• Deliver More Than Expected


• Communicate Openly and Honestly


• Instill Family and Team Spirit


• Demonstrate Integrity and Authenticity


• Be Nice and Have Fun

Position Overview:

Under the general direction of the Neighborhood Manager, the Assistant Neighborhood Manager will be responsible for managing all aspects of the respective Redwood Apartment Neighborhood. As such, you will be expected to act as a Redwood brand ambassador, promote our brand and provide the best resident experience possible. Duties will include, but are not limited to, sales, customer service and delight, establishing and maintaining high renewal rates, ensuring 100% occupancy and fiscal oversight.

Duties & Responsibilities

• Greeting prospective residents, showing the model/neighborhood and answering questions, while promoting the Redwood brand.


• Complying with all legal and financial leasing/resident arrangements.


• Actively sourcing off-site potential residents by marketing to and establishing relationships with local businesses.


• Creating sales strategies and closing, both when creating business relationships and when leasing apartment homes.


• Maintaining knowledge of neighborhood specials and pricing, while notifying related parties of any needed adjustments.


• Maintaining awareness of local market conditions and trends. Assistant Neighborhood Manager may contribute ideas to the Neighborhood Manager for marketing neighborhood and for improving resident satisfaction.


• Performing occasional external outreach at nearby businesses, organizations, etc.


• Completing all lease paperwork, including related addenda, plus accepting rents and deposits.


• Completing Guest Card information form on all clients, sending thank-you notes and performing follow-ups.


• Physically inspecting neighborhood when on grounds, picking up litter and reporting any service needs to maintenance staff.


• Inspecting apartment homes during move-outs and vacancies.


• Preparing weekly reports, resident communications, market surveys, etc.


• Meeting with the Neighborhood Manager and Regional Manager as requested to review neighborhood performance and curb appeal.


• Overseeing on-site staff, including but not limited to assisting in hiring, discipline, coaching and approval of bi-weekly timecards.

Required Qualifications:

• Highschool diploma or equivalent


• 1 year Management or leasing experience


• Valid Driver’s License

Preferred Qualifications:

• Prior sales or leasing experience


• Ability to operate smart phone, tablet, and computers

Physical Requirements:

• Lift up to 20 pounds and the ability to sit, stand, bend and walk

Discover the amazing benefits and perks that Redwood Apartment Neighborhoods offers! Visit our website today to learn more and see why Redwood is a great place to work:

Redwood Apartment Neighborhoods | Employee Benefits & Perks

Redwood Living, Inc. is an equal opportunity employer. Redwood strictly prohibits and does not tolerate illegal discrimination, and Redwood provides equal employment opportunities to employees and applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.