Neighborhood Advisor

The Salvation Army; City of Syracuse (NY); Presencial; USD 38.000 - 52.000; Jornada completa

Descripción de la vacante

The Salvation Army Syracuse Area Adult Day Program is seeking a compassionate Neighborhood Advisor to support adults aged 60+ by connecting them with resources, guiding housing challenges, and advocating for their needs. The role emphasizes keeping seniors safe, healthy, and independent in their homes while reducing risk factors.

You will perform outreach, help with housing stability, and collaborate with community partners to maintain safe living environments for seniors who rely on program

Formación

• Bachelor's Degree or Associate's Degree required.
• 3–5 years of geriatric casework or outreach experience preferred.
• Ability to work in fast-paced environments with shifting priorities.
• Proficient in Outlook and Office; competent in field data entry.

Responsabilidades

• Provide outreach-based case management and supportive services.
• Assist seniors with housing stabilization and crisis intervention.
• Advocate for clients’ needs and connect them with community resources.
• Support individuals and families in maintaining safe, affordable housing.
• Promote independent living and overall well-being.
• Maintain accurate client records and conduct presentations at community centers.
• Enter data, submit reports to supervisors and funders on time.
• Develop and maintain strong partnerships and referral networks.
• Coordinate services with community providers and advocate for client needs.
• Travel to client homes and community locations to assist seniors.

Conocimientos

Geriatric casework

Outreach case management

Social services

Community-based programs

Educación

Bachelor's Degree or Associate's Degree

Herramientas

Microsoft Outlook

Microsoft Office Suite

Descripción del empleo

Overview

Neighborhood Advisor

$21.00/Hour | Full-Time | Health Benefits Included

The Salvation Army of the Syracuse Area Adult Day Program for Senior Services

*Multiple Positions Available!!*

Make a Difference in the Lives of Seniors

The Salvation Army of Syracuse is looking for a caring and compassionate Neighborhood Advisor to support adults age 60 and older. In this role, you'll connect seniors with helpful resources, provide guidance during housing challenges, advocate for their needs, and offer ongoing support. Your work will help older adults stay safe, healthy, and independent in their homes while reducing risk factors.

Key Responsibilities

• Provide outreach-based case management and supportive services
• Assist seniors with housing stabilization and crisis intervention
• Advocate for clients’ needs and connect them with community resources
• Support individuals and families in maintaining safe, affordable housing
• Promote independent living and overall well-being

Responsibilities

Responsibilities

• Maintain accurate client records, including demographics, services provided, outcomes, and progress notes
• Conduct presentations at local community centers to connect seniors with available services and resources
• Enter presentation and client data as required by funding agencies
• Submit reports and documentation to supervisors and funders in a timely mannerDevelop and maintain strong community partnerships and referral networks
• Utilize agency-issued technology to manage client information and case documentation
• Maintain regular contact with clients through home and community visits using a personal vehicle
• Coordinate services with community providers and advocate for client needs
• Support seniors seeking assistance at the Adult Day Program Center
• Assist clients with housing searches, landlord communication, and housing resource navigation
• Provide information and referrals to adults age 60+
• Conduct outreach through door-to-door engagement, referrals, and community presentations
• Attend required agency and funder trainings
• Follow up on referrals to ensure seniors successfully access services
• Work independently while managing schedules, priorities, and documentation efficiently
• Demonstrate cultural competence and support the mission and strategic goals of The Salvation Army Syracuse Area Services

Qualifications

Education

• Bachelor's Degree or AssociatesDegree

Experience

• 3-5 years experience in geriatric casework, outreach case management, social services, or community-based programs preferred
• Ability to thrive in a fast-paced, ever-changing environment with shifting priorities and frequent redirection

Computer & Technology Skills

• Proficiency in Microsoft Outlook and Microsoft Office Suite
• Comfortable using technology in the field to complete documentation, communication, scheduling, and data entry in a timely manner

Equal Opportunity Employer: The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law.