Overview
Role: Security Operations Consultant
Location: Westborough, MA
Duration: Contract to Hire
BGV will be done for the selected candidates.
Responsibilities
- Incident analysis and resolution
- Adding devices in the monitoring tool
- Troubleshooting L2 incidents and closing incidents on the ITSM tool and updating the KB documentation
- Configuration changes as recommended by the L3 team
- Log analysis and management – move logs from log server to reduce memory consumption / resource utilization
- SNMP configuration on security devices
- Creating SOC tool user accounts
- Creating user roles
- Creating reports and basic dashboards
- Monitoring fix tool license issues
- Vendor coordination and follow ups (e.g. RMA, TAC, patch upgrade)
- Analyzing and reporting threats and attacks
- Documentation / risk register / run book / SOP (verification)
- Coordination with SME for RCA
- SLA and KPI reports
Technology and Components
- Checkpoint firewall (version R77.xx) :23 HA clusters
- Cisco ASA 51xx series
- Blue Coat Secure Web Gateway, CAS, Future = SSL-V appliance
- FireEye ETP
- Symantec
- Tufin
- SOC & Security Analysis reporting
- Proofpoint
Additional Clarity
- Support the security controls and analysis
- Resolve incidents provided by the Symantec SaaS SOC up to an L2 experience level
- Know when you need to escalate immediately and do so
- Follow playbooks that may require immediate actions, such as removing a computer from the network that has a virus
- Tasks include performing change controls related to the security environment (e.g., patching the security HW/SW environment, rule changes, building VPN B2B IPsec tunnels)
- Examples: Bluecoat (filter web traffic on corporate networks) changes, Check Point (firewalls) changes
- Using the Symantec SOC portal for analyzing logs, user administration, security control items
- Analyzing and managing logs on the security hardware
- Using the Tufin cybersecurity network security reporting tool
- Using the FireEye ETP tool for email security controls
- Using the Proofpoint email security tool
How to Apply
Please respond with your updated word resume and the following details:
- Full Name
- Work Authorization
- Contact Number
- Email ID
- Skype ID
- Current location
- Willing to relocate
- Expected Rate/hr
- Availability
- Best time to take interview
Please contact for any further information.
All your information will be kept confidential according to EEO guidelines.