Nebraska Orthopaedic Performance General Manager

Nebraska Orthopaedic Center; Lincoln (NE); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Job summary

Nebraska Orthopaedic Center is looking for a Performance General Manager to oversee the training center operations in Lincoln, NE. The ideal candidate will lead all operations, engage with the community, and maintain a high-performance environment for athletes.

Key qualifications include a Bachelor’s degree in a relevant field and 3+ years of leadership experience. Candidates should possess strong sales and customer service skills to help drive athlete enrollment and satisfaction.

Qualifications

• 3+ years of leadership or management experience.
• Experience supervising employees and managing operations.
• Strong sales, marketing, and customer service skills.

Responsibilities

• Manage day-to-day training center operations.
• Recruit, hire, train, and supervise staff.
• Build relationships with community organizations.

Skills

Leadership

Sales

Customer Service

Communication

Interpersonal Abilities

Education

Bachelor’s degree in Business, Sports Management, or related field

Job description

Position: Nebraska Orthopaedic Performance General Manager

Location: Lincoln, NE

Job Id:703

# of Openings:0

Job Title: Performance General Manager
Typical Schedule: Varies
Job Type: Full Time

We always strive to make your experience at Nebraska Orthopaedic Center a friendly, comfortable, and positive one. We want you to feel you received the same high-quality care we would offer a member of your own family. At NOC, we strive to be your healing destination.

Essential Job Duties: Leadership & Operations

• Manage all day-to-day operations of the training center.
• Ensure compliance with our standards, policies, and procedures.
• Create and maintain a positive, professional, and athlete-focused culture.
• Develop operational systems that maximize efficiency and customer satisfaction.
• Maintain facility appearance, equipment readiness, cleanliness, and safety standards.
• Resolve customer concerns promptly and professionally.

Staff Management

• Recruit, hire, train, supervise, and evaluate coaches, trainers, and administrative staff.
• Schedule staff to meet operational needs while controlling labor costs.
• Conduct regular team meetings and performance reviews.
• Foster professional development and accountability among team members.
• Drive athlete enrollment and membership growth.
• Lead sales efforts including consultations, facility tours, follow-up communications, and closing memberships.
• Develop strategies to increase athlete retention and renewals.
• Track key performance indicators (KPIs) related to leads, conversions, enrollments, and retention.

Marketing & Community Engagement

• Build relationships with schools, coaches, athletic directors, clubs, trainers, and community organizations.
• Attend community events, sports tournaments, expos, and networking opportunities.
• Coordinate local marketing campaigns and social media initiatives.
• Develop referral partnerships that generate athlete leads.
• Manage budgets and oversee financial performance.
• Monitor revenue, expenses, payroll, and profitability.
• Prepare regular operational and financial reports for ownership.
• Achieve monthly, quarterly, and annual revenue goals.
• Ensure proper cash handling and financial controls.
• Ensure athletes receive exceptional customer service and training experiences.
• Monitor program quality and client satisfaction.
• Support staff in maintaining a safe and motivating training environment.
• Encourage athlete goal setting, progress tracking, and achievement.

Qualifications

• Bachelor’s degree in Business , Sports Management, Exercise Science, Education, Marketing, or related field (or equivalent experience).
• 3+ years of leadership or management experience.
• Experience supervising employees and managing operations.
• Strong sales, marketing, and customer service skills.
• Excellent communication and interpersonal abilities.
• Ability to work evenings and weekends as business demands require.
• Prefer experience in youth sports, athletic training, fitness, or sports performance industries.
• Prefer experience managing membership-based businesses.
• Knowledge of athletic development and sports performance training is preferred.
• CPR/AED certification or ability to obtain certification is preferred.

This position offers an opportunity to lead a high-impact athletic training business dedicated to helping athletes maximize their performance and achieve their goals.

EOE

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• License reimbursement
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance