NE Administrative Operations & Support Manager

Yoh, A Day & Zimmermann Company; Waltham (MA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical, Prescription, Dental & Vision

Health Savings Account (HSA)

Life & Disability Insurance

401K Retirement Savings Plan

Direct Deposit & weekly epayroll

Job summary

Yoh, A Day & Zimmermann Company in Waltham, MA is hiring an Administrative Operations & Support Manager. The role focuses on supporting Yoh and client initiatives with a strong on-site presence (90% onsite) and tasks centered on coordination, communications, and HR-related administration.

The position requires managing emails, maintaining position spreadsheets, coordinating meetings, and handling confidential information.

Qualifications

• Proven ability to coordinate multiple communications and tasks.
• Strong written and verbal communication skills.
• Ability to work with diverse teams and clients.

Responsibilities

• Maintain Yoh email distribution lists.
• Update Yoh open positions spreadsheet and monthly changes spreadsheet.
• Maintain the Yoh Recognition Awards program at the client site.
• Manage absence and leave spreadsheets (Discretionary Leave, FMLA).
• Liaise between Yoh D&Z and employees for tickets and portal issues.
• Inform Yoh Management of escalatory situations.
• Coordinate meetings with agendas and follow-up on actions.

Skills

Communication skills

On-site presence

Coordination

Tools

MS Office

MS Project

Excel

SharePoint

MS Teams

Job description

NE Administrative Operations & Support Manager (BH-400172-2)

Location Waltham, United States Sector Pharmaceuticals Salary $24.50 to $35.00 per hour

Yoh presents an excellent long-term Administrative Operations & Support Manager opportunity with a trusted client located in Waltham, MA.

Position Overview

This individual will be responsible for supporting Yoh and Client project initiatives. It is expected that this individual will have a 90% onsite presence.

Administrative & Operational Responsibilities

This individual will be responsible for:

• Maintaining Yoh email distribution list(s).
• Updating and enhancing the Yoh open positions spreadsheet.
• Updating the monthly changes spreadsheet.
• Maintaining the Yoh Recognition Awards program at our client site.
• The AO & S Mgr. will be responsible for maintaining the absence (Discretionary Leave, FMLA, and absence Spreadsheet).

Client & Organizational Communications

The AO & S Mgr. will be responsible for communications within the organizational structure of our client, and have some limited responsibility to other sites and departments which contain Yoh employees.

This individual will have the responsibility to liaison between Yoh D&Z and our employees as it relates to creating BetterNet Tickets, & Yoh Portal Issues, and working out employee concerns with Yoh PA office management.

This individual will be responsible for informing Yoh Management of any escalatory situations within the Yoh organization and our it’s employees.

Candidates & Open Positions

The Yoh AO & S Mgr. will function as liaison to all departments in respect to Yoh candidates and open positions. This requires keeping spreadsheets up to date and potentially in a state of presentation ready as requested by the client.

The goal of this presentation is to provide a weekly (as necessary & dependent upon openings) but on a proactive basis.

In theory, we should keep the client up to date so that they don’t need to ask for information because we proactively provide it to them.

Work Ethic & Communication

This individual will have a strong and collaborative work ethic, be results oriented and demonstrate a focus on achieving (business) results.

The AO & S Mgr. will have strong written and oral communication skills, with demonstrated experience managing multiple communications. Progressively onsite and presenting / representing the Yoh business function.

Financial & Confidential Information

Financial responsibility will be minimal within this position; however, they may have exposure to sensitive information and understand that the information is to remain confidential.

Meeting Coordination

Facilitate meetings through issuance of meeting agendas. Track and follow up on action items and determine what action items need to be addressed.

Microsoft Office Skills

The AO & S Mgr. will have excellent knowledge in all aspects of MS Office including MS Project, Excel, Sharepoint and MS Teams.

New Yoh Employee Program & Onboarding

This individual supports and within time take over the new Yoh employee program:

• Setting up and scheduling new candidates for Meet and Greet sessions.
• Providing feedback to the Yoh recruiters.
• Liaison information between our team and the client.

Benefits, Timekeeping & HR

This individual will be required to learn about the Yoh benefits, programs, and functionality of the Yoh time keeping system.

They will be required to assist in making sure that Yoh employees enter their time as required.

Have knowledge of HR process and procedures and work with Yoh HR and Employee Relations.

Estimated Min Rate

$24.50

Estimated Max Rate

$35.00

What’s In It for You?

We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice