NCA-3

Reid Hospital & Health Care Services, Inc.; United States; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Daycare

Doordash

Daily Pay

Therapy dogs

Massages

Forbes rated Best Places to Work 2022

Job summary

Reid Health is seeking a Nursing Care Assistant (NCA-3) for the night shift to support patients under the supervision of an RN. This role involves basic patient care, processing physician orders, and performing clerical tasks while ensuring age-appropriate care.

You will use EHR systems, maintain accurate documentation, coordinate care with the team, follow infection control policies, and participate in unit activities.

Qualifications

• Minimum education required: High school diploma, or equivalent.
• Minimum experience preferred: 1 year experience in an acute or long term health care setting.

Responsibilities

• Proficient in using computer and software programs.
• Uses accurate medical terminology.
• Follows Code Procedures.
• Adheres strictly to Infection Control Policy, with an emphasis on hand hygiene.
• Maintains up-to-date documentation, charting in real time.
• Coordinates care with other disciplines.
• Transports patients.
• Assists with patient admissions/transfers/discharges.

Skills

Computer skills

Medical terminology

EHR experience

Time management

Team communication

Adaptability

Education

High school diploma or equivalent

Job description

Schedule and Hours

NCA-3 Schedule: Night Shift. 36 hours weekly. 6:00p-6a. Type additional details specific to position and/or department.

Position Overview

Under the supervision and guidance of a Registered Nurse (RN) the Nursing Care Assistant is responsible to provide daily services involving basic care for patients, processing physicians’ orders, answering the telephone and intercom, performing a variety of clerical duties and clinical tasks as well as other assigned unit duties. Must be able to demonstrate the knowledge and skills to provide care appropriate to the age of the patient served.

Overview of Responsibilities

• Proficient in using computer and software programs.
• Uses accurate medical terminology.
• Properly operates unit communication equipment.
• Follows Code Procedures.
• Adheres strictly to Infection Control Policy, with an emphasis on hand hygiene.
• Compliant with the attendance policy.
• Calls staff as directed.
• Transports patients.
• Coordinates care with other disciplines.
• Uses appropriate resources (e.g., Charge Nurse, Unit Manager, Directors, Administrative Coordinator, Pharmacy).
• Initiates and maintains records and reports.
• Organizes and maintains medical records in accordance with universal chart order.
• Thins charts and prepares discharged medical records for timely pickup.
• Initiates work orders.
• Posts reports on charts.
• Demonstrates good time management by avoiding unjustified overtime.
• Informs supervisor when overtime or incidental overtime may occur.
• Offers assistance to team members to maintain unit productivity (e.g., asking, "What may I do to help you leave on time?").
• Collaborates with the team and management to develop cost-effective solutions and improve workflow processes.
• Participates in team huddles and check-backs to proactively manage changes.
• Ensures documentation is accurate, precise, thorough, and meets department and regulatory standards, including date, time, and signature on all medical record entries.
• Maintains up-to-date documentation, charting in real time.
• Ensures documentation is legible, grammatically correct, and appropriately punctuated.
• Uses only hospital-approved abbreviations in documentation.
• Documents observational and purposeful rounding.
• Demonstrates competence in using all EHR and resource systems.
• Maintains accountability for the privacy of medical records and patient information.
• Works to resolve team conflicts professionally and offers to help others.
• Accepts team direction and remains open to constructive feedback.
• Adapts to changes in work assignments with flexibility.
• Actively supports unit goals, strategic plans, and participates in hospital initiatives.
• Responds to unit needs by adjusting schedules and covering shift shortages.
• Proactively looks for ways to reduce stress for self and team.
• Builds trust with customers by introducing self, actively listening, displaying positive body language, explaining procedures, and providing frequent updates.
• Anticipates and responds to customer needs, questions, and concerns in a timely manner.
• Performs observational and purposeful rounding.
• Utilizes communication boards in patient rooms.
• Promotes a healing and supportive environment through methods such as therapeutic touch/massage, music therapy, aromatherapy, maintaining a quiet space, eliminating offensive odors, and ensuring a soothing room environment (e.g., temperature and cleanliness).
• Communicates constructively and professionally in all interactions.
• Upholds Relationship-Based Care (RBC).
• Accommodates the cultural, spiritual and emotional needs of customers.
• Obtains and records vital signs and other measurements.
• Completes baths, skin care and personal hygiene (ADLs) including backrubs.
• Assures fluids and foods are available, assists with feeding activities and records patient’s intake and output.
• Assists with patient admissions/transfers/discharges.
• Sets up room for admission (including isolation rooms).
• Promptly responds to patient care needs, requests and call lights.
• Applies ice packs, restraints, binders.
• Obtains specimen collection as directed and empties appropriate drainage devices.
• Performs post-mortem care.
• Performs urinary catheter care.
• Assembles equipment and supplies in preparation for various diagnostic or treatment procedures performed by physician or nurse.
• Reports information and observations promptly to the appropriate nurse.
• Shares responsibility for preparation, proper use and care of equipment and supplies and for neatness and cleanliness of unit.
• Empties linen hampers.
• Assists patients with bedpans and urinals.
• Performs shave preps using clippers.
• Volunteers and actively participates in Unit Practice Councils, unit/department meetings, unit updates, Kaizens or other committees as assigned and actively offers constructive feedback.
• Provides best-practice by following hospital standards of care, policies and procedures and regulatory requirements.
• This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.

Education & Experience

• Minimum education required: High school diploma, or equivalent.
• Minimum experience preferred: 1 year experience in an acute or long term health care setting. For work-based learning opportunities, employee should have completed the requirements for graduation and provide a letter from their school that states this.

Licensure & Certification

Must be willing to obtain Basic Life Support (BLS).

Employer Values and Culture

Our values of Excellence, Empathy, Integrity and Accountability are essential to exceed our customers’ expectations. At Reid, we look for individuals who believe in our core values and demonstrate a genuine desire to make a positive impact to those we serve. We take pride in employing people who show up every day with a commitment to these values along with our mission and vision. We are one team working toward a common goal of providing outstanding customer care and service to our communities. If you have a calling to serve and are looking for meaningful and purposeful work, Reid Health is the place for you.

Reid Health's inpatient hospital is a 189-bed, regional referral center with a Level lll Trauma Center and a Primary Stroke Center designation. Reid Health's outpatient services include more than 40 specialties and sub-specialties throughout an eight-county service area. With more than 3,100 employees, 100 volunteers, and 170 healthcare clinicians on staff, Reid Health believes in wholeness -- in body, mind, and spirit. The minute you step through Reid's doors, you'll be surrounded by friendly faces. Each of our employees plays an important role in the friendly and caring environment we call Reid Health. It's more than a place to work. Reid team members are involved in and care for our community, fostering a sense of belonging and camaraderie. They are the reason our patients feel safe and cared for. And they are the reason Reid Health is ranked among the best in quality care. Reid Health is looking to add to its family with service-minded individuals like you. Whether you come from a clinical background or simply want to work in an environment that allows you to pursue your passions of service to others, we have opportunities for people just like you. Find yourself at Reid Health.

Benefits

• Daycare
• Doordash
• Daily Pay
• Therapy dogs
• Massages
• Forbes rated Best Places to Work 2022

Equal Employment Opportunity

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Reid Health. Therefore, Reid Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, national origin, citizenship, age, disability, sexual orientation, gender identity, veteran or military status, genetic information, or any other factor protected by law. This applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Employment Terms

Employment with Reid Health is on an 'at-will' basis. This means that either you or Reid Health may terminate the employment relationship at any time, with or without cause, and with or without notice. Reid Health does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at Reid Health via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by Reid Health. Please be aware: Across the country there has been an increase in job offer scams. Reid Health has taken measures to protect ourselves from this. Our hiring practices do require face to face interviews and on-site visits prior to offers of employment.