NC DHHS Business Analyst - Mid Level

Expert Technology Services; Raleigh (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

The NC Department of Health and Human Services - Division of Public Health is seeking a Senior Business Analyst to support business process analysis and requirements gathering for the Data Modernization Initiative. The role is on-site in the Raleigh area and involves collaboration with project managers, developers, and end users.

Responsibilities include documenting requirements, creating user stories, performing testing, and supporting procurement efforts and go-live activities.

Qualifications

• Experience documenting functional requirements and technical specifications.
• Strong writing and communication skills.
• Ability to develop business rules and process flows.
• Experience with procurement-related documents (RFPs, evaluation criteria).
• Familiarity with SDLC concepts and PMI PMBOK standards.
• Healthcare data reporting systems experience.

Responsibilities

• Conducts stakeholder analysis.
• Identifies and documents current and future state process workflows.
• Creates user stories and acceptance criteria.
• Develops context diagrams, functional decomposition and process workflows.
• Develops business process models, use cases, wireframes and data dictionaries.
• Gathers, documents and validates business, functional and technical requirements.
• Performs functional and integrated testing.
• Prepares and maintains project documentation and artifacts.
• Works with PMs, developers and end users to meet business requirements.
• Creates and maintains requirement traceability matrix.
• Provides BA deliverables for procurement documents and assists in procurement writeups.
• UAT support, including test scenarios and cases.
• Supports system go-live activities and transition requirements.
• Authors meeting minutes and Agile deliverables.

Skills

Stakeholder analysis

Market research

Business process analysis

User stories & acceptance criteria

Context diagrams

Functional decomposition

Process workflows

Documentation

Requirements gathering

Testing (functional/integrated)

Collaboration with PMs/developers

PMBOK/PMO methodologies

Communication skills

MS Office suite

SharePoint & MS Project

Tools

MS Word

Excel

PowerPoint

Visio

SharePoint

Microsoft Project

Job description

The NC DHHS is seeking Senior Business Analysts to support the business process and requirements analysis and implementation of Data Modernization project for DPH.

* Candidate must be available to work on-site.

The NC Department of Health and Human Services - Division of Public Health is seeking Senior Business Analysts to support the business process and requirements analysis and implementation of Data Modernization Initiative project.

DESCRIPTION OF WORK:

The NC Department of Health and Human Services - Division of Public Health is seeking a short-team Senior Business Analyst / Technical Writer to support the business process analysis and requirement gathering towards procurement and implementation of the Data Modernization Initiative project.

RESPONSIBILITIES

• Conducts stakeholder analysis
• Conducts market research and analysis
• Identifying and documenting current and future state process workflows
• Creating User stories and acceptance criteria
• Develops Contextual diagrams, functional decomposition, and process workflows
• Develops the following documents business process models, use cases, wireframes, entity relationship diagrams, data dictionaries, system context diagrams
• Gathers, develops, documents and validates business, functional and technical requirements
• Perform functional and integrated testing
• Prepare and maintain project documentation and artifacts including analysis, reports and user documentation
• Works with project managers, developers, and end users to ensure application designs meet business requirements
• Create and maintain Requirement Traceability matrix
• Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required
• UAT support, including developing test scenarios and cases
• Supporting required system go-live activities
• Build Business, stakeholder, solution and transition requirements
• Document gap analysis
• Authors and prepares meeting minutes to be distributed to a variety of audiences
• Authors user stories, test scripts, and other Agile deliverables
• Follows PMO PM and BA methodology documentation
• Attends all PMO meetings
• Employee will perform other related work as required
• Travels in the local Raleigh area to attend meetings

KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:

Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications

Strong writing and communication skills and can build relationships with both their team members and clients

Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills

Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors

Ability to act independently with sound business judgment and thrive in environment with diverse communication styles

Ability to prepare and present oral and written documents clearly and concisely

Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK Guide and Standards

Experience working with customers to advise on strategies, alternatives and the implications of specific application customizations and interface designs

Possess a high-level understanding in the areas of application programming, database and system design

Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines

Understanding of Software Development Lifecycle (SDLC) concepts and process

Knowledge of and experience with IT Service Management best practices and principles

Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project

Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups

Healthcare data reporting systems experience is required

Required/Desired Skills

Skill Required /Desired Amount of Experience Extensive knowledge of business system analysis techniques and testing methodologies Required 7 Years Demonstrated experience in gathering business requirements and development of business rules and process flow. Required 7 Years Proven experience with business process design, definition and/or re-design. Required 7 Years Experience with Business Analysis methodologies and problem solving Required 7 Years Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project Required 7 Years Excellent communication skills (both verbal and written) Required 0 Experience in development of procurement related documents including RFP and evaluation criteria. Required 5 Years Demonstrable analytical skills and an attention to detail. Required 0 Excellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills. Required 0 Experience working for State government Highly desired 0 Healthcare related experience Highly desired 3 Years Knowledge Creating Context Diagram and Functional decomposition Required 5 Years