Navy Contracting Systems Specialist - Technical Writer

itpfed; Mechanicsburg (Cumberland County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401K

Life insurance

Disability insurance

Bonuses

Job summary

A technology solutions provider is seeking qualified individuals for Program Management Support Services to assist the Naval Supply Systems Command (NAVSUP). Responsibilities include drafting high-quality documentation, preparing meeting materials, and providing help desk support. The ideal candidates will have over 5 years of technical writing experience and proficiency in MS Office and collaboration tools like SharePoint and Teams. This role offers the chance to work on crucial acquisition programs while enjoying a supportive work environment.

Qualifications

• Minimum 5 years of technical writing or documentation QA experience.
• Experience producing policies, SOPs, test plans, training materials, and system documentation.
• Minimum 3 years experience with ePS, ITIMP, or SPS.

Responsibilities

• Develop and maintain high-quality documentation including SOPs and end-user guides.
• Produce meeting minutes and action item logs within required timelines.
• Support project documentation such as POA&Ms and project schedules.

Skills

Technical writing

Documentation QA

MS Office proficiency

Collaboration tools (SharePoint, Teams)

Job description

IT Partners, Inc. (ITP) is seeking qualified personnel to support the Naval Supply Systems Command (NAVSUP) 02 Program Management Office in delivering Program Management Support Services for acquisition systems including ePS, ITIMP, SPS, and interconnected Navy/DoD enterprise systems. Positions support coordination, documentation, analysis, acquisition functional activities, MS365 automation, help desk functions, and administrative/data entry.

Positions will support NAVSUP 02 with:

• Coordinating with internal/external stakeholders, including PMs, product owners, financial personnel, BSC, NWSS, DASN(P), PMW 250, and system interface partners.

• Preparing meeting documentation, minutes, action items, and coordination notes.
• Supporting development of program documentation (CONOPS, SOPs, guides, checklists, project schedules, POA&Ms).
• Supporting MS365 collaboration tools including SharePoint, Teams, Forms, Planner, Power Automate, Power BI.
• Supporting acquisition planning, requirements development, testing, user scenarios, and data migration activities.
• Assisting with change management communications, briefings, graphics, and messaging.
• Providing training support, course materials, and user guides.
• Providing help desk Tier 2 functional support, troubleshooting functional issues, resolving or escalating to Tier 3, and documenting ticket activity.
• Performing data entry, validation, updates, and records verification.
• Delivering all PWS‑defined deliverables on time and with high quality.

Primary Duties:

• Develop and maintain high‑quality documentation including:
  • SOPs, end‑user guides, CONOPS, business process flowcharts
  • Test plans, user scenarios, communications, and presentations
• Produce meeting minutes, action item logs, and coordination summaries within required timelines.
• Support project documentation such as POA&Ms, project schedules, and reports.
• Assist in course development and training material production.
• Assist in SharePoint/Teams site setup, structure, permissions, workflows, and content management.
• Support data entry, research, and analysis as assigned.

Experience Required:

• Minimum 5 years of technical writing or documentation QA experience.
• Experience producing policies, SOPs, test plans, training materials, and system documentation.
• Minimum 3 years experience with ePS, ITIMP, or SPS (any combination).
• Proficiency in MS Office and collaboration tools including SharePoint/Teams.

Since 1993, ITP has been providing reliable, cost-effective solutions to meet our customers’ goals and objectives in the commercial and public marketplace. We are Women Owned Small Business Certified with a GSA IT 70 Schedule and a Navy SeaPort-e contract. We offer a full range of benefits, Health, 401K, Life, Disability, Student Loan Help, Bonuses...etc.

Smart? Motivated? Ready to roll? You'll feel right at home at ITP. Where creativity is encouraged, initiative is rewarded, and reputations are made. A career here translates into continual opportunities to grow and expand on what you can do as we help clients become high-performance organizations.

There's no better place to grow your career! If you wish to be part of this dynamic opportunity, please apply to this job posting.