National WMS Specialist

Kuehne+Nagel; China Grove (NC); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health benefits

401k plan

Tuition reimbursement

Incentive compensation

Onsite workplace

Job summary

Kuehne+Nagel is seeking a WMS IT Specialist to bridge IT and regional operations for client deployments, training, and system configuration. You will drive process improvements and support WMS applications to ensure accurate storage, handling, and delivery across sites.

The role interfaces with IT and regional operations, requiring testing, training, and documentation expertise. Relevant WMS tools experience is highly valued, including SwiftLOG, JDA, and Blue Yonder.

Qualifications

• Bachelor's degree in Computer Science or equivalent.
• 2–5 years of SwiftLOG/JDA/Blue Yonder or other WMS experience.
• 1+ years of experience within a warehouse environment.
• Functional understanding of WMS data models, data elements and flow.
• Ability to mesh customer requirements with system capabilities to drive improvements.

Responsibilities

• Lead client deployments and initial depot/warehouse setup and configuration.
• Testing for unit and user (UAT) scenarios and documenting results.
• Training of LSU and key operational users to support go-live.
• Create and maintain process documentation for operational usage.
• Provide hyper-care and second-line incident support for local sites.
• Identify and implement process changes to improve operational efficiency.

Skills

WMS experience

Warehouse environment experience

Client deployment experience

Incident management

Education

Bachelor's degree in Computer Science

Tools

SwiftLOG

JDA

Blue Yonder

Job description

It's more than a job

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

It's more than a job

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

This role is the technical and strategic interface between IT and regional operations and clients, as it relates to the client deployment, user training, system configuration, process improvement, and service and support of WMS (warehouse management systems) and related applications.

How you create impact

• Workorder / ticket management for new client requests/functionality
• Initial depot/warehouse and client setup and configuration
• Testing for both unit (development) and user (UAT) scenarios
• Training of LSU and Key operational users to support subsequent training
• Identify / recommend / deploy process changes to drive operational process improvements
• Post implementation (hyper care) support (2nd level) for local/regional site operational
• Incident Management and support issues via incident management system
• Local super user development and training
• Administer and maintain process documentation for operational usage
• Support regression testing of new releases against current requirements
• Support new development/functionality testing as released/require

What we would like you to bring

• Bachelors degree in Computer science or equivalent combination of education and work experience
• Experience of 2-5 years of SwiftLOG/ JDA/ Blue Yonder / or other WMS environments
• 1+ years of experience within a warehouse environment
• Experience with hyper care or implementation support
• Functional understanding of WMS data model, data elements and tables, and flow through the system
• Knowledge of local customer requirements as it relates to system configuration options and usage
• Ability to mesh customer requirements and system capabilities to drive improvements into local operational processes (order management, inventory, receiving, and shipping)

What's in it for you

Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. onsite

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Individuals with a disability who require reasonable accommodation for any part of the application or interview process may contact us by sending an email to kn.taaccommodations.com

Artificial Intelligence (AI) tools

may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human reviewers.

This position relates to an available role and not a future talent pool.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.