National Trainer: Travel-Ready CDK Solutions

CDK Global; United States; Remote; USD 70,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

401K Matching Program

Tuition Reimbursement

Medical, dental, and vision benefits

Job summary

CDK Global is a cloud-based software provider for automotive dealerships. We seek a National Trainer who will install CDK solutions and train customer users virtually or on-site, traveling frequently to client sites across North America.

The role requires consulting on multiple workflows (parts, service, accounting, sales) and ensuring go-live readiness. The candidate should have 2+ years of retail automotive experience with strong training capabilities, valid passport for NA travel, and a

Qualifications

• Associates Degree or equivalent knowledge/experience.
• Valid Passport for North American travel (Canada and Caribbean travel included).
• Must have a valid driver's license and be eligible to rent a car.

Responsibilities

• Consults, installs and trains customers on CDK Global solutions.
• Assesses customer needs and recommends configurations to satisfy business requirements.
• Verifies setup configurations and conversion data for accuracy.
• Documents project status and go-live readiness; conducts status meetings with customer personnel.
• Monitors trainee progress and provides ongoing coaching and support.
• Applies adult learning principles to adapt delivery to trainees’ styles and roles.
• Acts as a mentor to new associates and helps train others.
• Ensures project milestones are met and improves customer experience.
• Performs related duties as assigned.

Skills

Retail automotive experience

Retail automotive management

Training experience

Education

Associates Degree or equivalent knowledge/experience

Valid Passport for NA travel

Valid driver's license

CDK Retail certification (primary Work Flow)

CDK Retail certification (core Work Flow Add Ons)

CDK Retail certification in additional Work Flows

Job description

CDK Global is a cloud-based software provider for automotive dealerships. We seek a National Trainer who will install CDK solutions and train customer users virtually or on-site, traveling frequently to client sites across North America.

The role requires consulting on multiple workflows (parts, service, accounting, sales) and ensuring go-live readiness. The candidate should have 2+ years of retail automotive experience with strong training capabilities, valid passport for NA travel, and a