Automotive SaaS Field Trainer (Remote/on-site)

CDK; Austin (TX); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

401K Matching

Tuition Reimbursement

Job summary

CDK Global is hiring a National Trainer to install CDK Solutions and train customer users virtually and on-site. The role requires extensive travel, leadership in training projects, and deep knowledge of CDK workflows across parts, service, accounting, and sales.

You will document progress, manage go-live readiness, and mentor new associates while staying current with product updates and learning resources. This is a full-time on-site role requiring flexibility and a valid passport.

Qualifications

• Travel 100% including flying and extended driving.
• Weekend travel may be required.
• Flexible to non-standard schedules, including standing and walking.
• 2+ years of Retail Automotive experience.
• Retail Automotive Management experience is required.

Responsibilities

• Consults, installs and trains customers on CDK Global solutions.
• Understands products trained within the assigned workflow (parts, service, accounting, sales).
• Assesses customer needs and recommends configurations.
• Verifies setup configurations and conversion data for accuracy.
• Conducts status meetings with customer personnel to address issues and ensure go-live readiness.
• Completes daily trip reports documenting project status for stakeholders.
• Facilitates training to begin go-live readiness and monitors trainee progress.
• Keeps up to date on products and processes via learning resources.
• Responds to participant questions using product and process knowledge.
• Applies adult learning theory to adapt delivery to different learning styles.
• Uses facilitation skills to manage group dynamics and training objectives.
• Mentors new associates on product sets and progress.
• Documents trainee progress and focuses on milestones to improve project quality.

Skills

100% travel

Weekend travel

Flexible schedules

Retail automotive experience

Retail automotive management

Education

Associates Degree

Passport for NA travel

Valid driver’s license

Job description

CDK Global is hiring a National Trainer to install CDK Solutions and train customer users virtually and on-site. The role requires extensive travel, leadership in training projects, and deep knowledge of CDK workflows across parts, service, accounting, and sales.

You will document progress, manage go-live readiness, and mentor new associates while staying current with product updates and learning resources. This is a full-time on-site role requiring flexibility and a valid passport.