National Trainer California

BIOLOGIQUE RECHERCHE; Los Angeles (CA); Remote; USD 48,000 - 72,000; Full time

Job summary

Biologique Recherche seeks a National Educator for the West Coast, requiring dual licensing as an esthetician and massage therapist. This full-time role involves conducting training and education on skincare products to estheticians and therapists, emphasizing exceptional customer service and professional conduct.

Qualifications

• 3+ years of beauty education experience in a luxury environment.
• Strong customer service focus on retail/sales.
• Experience working with beauty training and educational tools.

Responsibilities

• Conduct training events/shows and seminars/webinars.
• Ensure proper use of products and sales techniques.
• Create thorough reports and evaluations on training sessions.

Skills

Customer service skills

Organizational skills

Presentation skills

Communication skills

Education

California Esthetician License

California Massage License

Valid Passport

Tools

Microsoft Office

Salesforce

PowerPoint

Job description

About the Brand:

Biologique Recherche is a principled, artisanal, craft-based skincare line that is meticulously designed for professional services and expert recommendations. Discovered within the most prestigious Spas and Salons globally, Biologique Recherche has a reputation for astounding, efficacious, customized beauty products based on a clinical approach to skin, body and hair care. Our product range uses pure, concentrated, raw active ingredients and the most advanced, innovative formulations in the premium skincare category. The Global Flagship Beauty Institute is located on the prestigious Champs-Elysées, in Paris. The US headquarters are located in NYC on Fifth Avenue, and we have Flagship spas located in Los Angeles, Boston and Houston.

National Educator – West Coast

Candidate must be a dually California licensed esthetician and massage therapist. This is a Full-Time remote role that requires national and on occasion, international travel. The candidate must have experience as a skincare and body care trainer, conduct themselves professionally, possess exemplary customer service skills, and excellent hands-on skills. As a National Trainer, you will be expected to provide comprehensive professional treatment training for Estheticians/Massage Therapists, retail sales training for professional and retail doors and will be responsible for administrative work related to travel and educational tools. Experience with Forbes and in a luxury environment a plus.

Responsibilities:

• Become a leading expert in Biologique Recherche’s products, treatments and protocols.
• Conduct training events/shows and seminars/webinars. Assist in presentations or demonstrations.
• Utilize and encourage sales techniques and tools on all courses and products.
• Train technicians and ensure proper utilization of products, services, and sales aids including availability, usage, and ingredient benefits in accordance with the guidelines provided by our Paris HQ.
• Educate and promote skin analysis tools and techniques and teach all therapists how to tailor treatments to the client’s needs/concerns to encourage sales and partnerships.
• Ensure consistent communication when delivering training and provide the support team with any recommendations or improvements to the training documents.
• Help with merchandising upon clients’ requests.
• Assist therapists and educators on treatments and product knowledge.
• Create accurate and thorough reports and evaluations on each training/trainee.
• Work closely with the Sales Team and provide continuous feedback on accounts and clients’ needs.
• Increase overall sales (treatments and retail) within partner accounts through product presentation, education, hands-on demos, and sales communication.
• Promote and represent the brand.

Requirements and qualifications:

• 3+ years of beauty education experience, preferably in a 5 Star/Luxury field
• Valid Esthetician License, Massage License and Driver’s License
• Valid Passport
• Strong customer service skills with a focus on retail/sales
• Excellent organization, presentation, and communication skills (both written and verbal)
• Experience working with Microsoft Office, Salesforce and PowerPoint a plus

Applicants with disabilities may request accommodations.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status