National Sales Manager

Sanibel Harbour Marriott Resort and Spa; Orlando, Fort Myers (FL, FL); On-site; USD 45,000 - 85,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dynamic National Resort Sales Manager. This role involves selling memorable experiences, focusing on exceptional customer service, and achieving sales objectives. The ideal candidate will possess excellent communication skills and a strong background in hospitality. You will work closely with various departments to ensure seamless service delivery and maximize revenue opportunities. Join a vibrant team that values professionalism and guest satisfaction, and enjoy a rewarding career in a beautiful resort environment.

Benefits

Medical, Dental, and Vision

Short- and Long-Term Disability

Life Insurance

401(k)

Paid Time Off

Complimentary and Discounted Rooms

Travel Benefits

Qualifications

• 2+ years of experience in the hospitality industry preferred.
• Ability to remain calm and courteous at all times.

Responsibilities

• Ensure prompt and courteous service to customers.
• Achieve sales objectives on a monthly, quarterly, and yearly basis.
• Solicit group business and maintain detailed accounts.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving abilities

Organizational skills

Customer service focus

Education

High school diploma or GED

2-year or 4-year degree in Business Administration or related field

Tools

Sales software applications

Job description

Who this job appeal to:

If you are a natural salesperson who enjoys selling memorable experiences with excellent communication skills in a resort environment this job is for you! This position is a National Resort Sales Manager position and reports to the Resort Director of Sales.

The ideal candidate for this position:

1. Excellent communication skills, both written and verbal, required.
2. Strong interpersonal and problem-solving abilities.
3. Highly responsible & reliable & organized.
4. Ability to focus attention on guest needs, remaining calm and courteous at all times.
5. Consistently offer professional, friendly, and engaging service.
6. High school diploma or GED.
7. 2-year or 4-year degree from an accredited university in Business Administration, Marketing, Hotel, and Restaurant Management, or a related major is preferred.
8. 2-year experience in the hospitality industry preferred.

What you will be doing:

1. Ensure prompt and courteous service is extended to both internal and external customers.
2. Ensure the achievement of sales objectives on a monthly, quarterly, and yearly basis.
3. Solicit group business through action plan preparation and execution.
4. Maintain accounts, contact, activity, and business details within the appropriate software applications.
5. Work closely with Catering and Front Office to ensure all details of the contract were signed and delivered.
6. Prepare weekly, monthly, quarterly, and annual reports, as required.
7. Balance operational, administrative, and Colleague needs.
8. Follow corporate as well as departmental policies and procedures.
9. Follow all safety policies.
10. Establish parameters, and quotes, and negotiate prices, confirmed by a written contract.
11. Participate in tradeshows, conventions, and promotional events within the hotel and trade-related organizations.
12. Solicit, confirm, and coordinate Special Corporate and Group Sales.
13. Handle customer inquiries and lead requests for groups.
14. Work with customers to align customer preferences with brand needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty.
15. Other duties as assigned.

Benefits:

1. Medical, Dental, and Vision.
2. Short- and Long-Term Disability and Life Insurance.
3. 401(k).
4. Paid Time Off to include Vacation, Holidays, & Sick.
5. Complimentary and Discounted Rooms.
6. Travel Benefits.