National produce logistics Manager

Epic HR LLC; California; On-site; USD 42,000 - 65,000; Full time

Job summary

Epic HR LLC is seeking a Produce Champion to support customer produce teams with rate requests, bid planning, and forecasting across the supply chain. The role focuses on SOP compliance, onboarding suppliers, and optimizing inbound/outbound logistics to improve speed and efficiency.

The ideal candidate will collaborate with logistics managers, ensure accurate documentation, and maintain proactive communication with customers to resolve planning issues and meet delivery expectations.

Responsibilities

• The Produce Champion works with the customer’s produce team to manage rate requests, bid planning and forecasting.
• Implements and ensures compliance with WCD Supply Chain SOP.
• Collaborates with Logistics Supply Chain Managers to onboard suppliers and vendors.
• Optimizes inbound delivery planning with freight consolidation and load utilization.
• Plans inbound PO orders to meet supply chain specs while maximizing speed and efficiency.
• Confirms order information and communicates with internal partners to resolve planning issues.
• Provides inbound/outbound shipment reporting and system updates per SOP.
• Keeps customers informed on shipment status through timely communications.
• Ensures documentation and reports are processed accurately and timely.
• Documents communications and follow-ups to ensure carrier performance meets expectations.
• Demonstrates discretion and good judgment, able to act quickly.
• Organizes daily operations meetings and is willing to extend schedules as needed.
• Understands operations may require emergency access outside normal hours.

Job description

Job Description

Key Responsibilities:

• The Produce Champion works directly with our customer’s produce team managing all rate request, bid planning and forecasting.
• Implements and ensures compliance to these procedures WCD Supply Chain Standard Operating Procedures (SOP).
• Collaborates with Logistics Supply Chain Managers to onboard supplier’s customer vendors and Supply Chain carriers in support of WCD, and establish supplier specific SOPs.
• Responsible for optimizing Inbound delivery plan with consolidation freight mix and maximizing load utilization for outbound shipping load management,
• Ensures all Inbound PO orders have been planned to meet Supply Chain specifications and expectations, while striving to maximize speed service and efficiency.
• Proactively confirms accuracy of order information and actively communicates and meets with internal partners to provide solutions and gain resolutions to daily planning exceptions as they arise.
• Provides Responsible for all inbound / outbound shipment reporting and system updates to be performed per SOP protocols. timely communication to customers on all aspects of shipment status.
• Ensures all documentation and reports are processed in a timely manner and accurately.
• Documentation of comments, communication, and follow-up via the telephone to ensure the carrier performance meets the customer expectations.
• Must be able to exercise discretion and good judgment, be able to think quickly and act accordingly
• Responsible for organizing daily operations meetings, willing to extend daily or weekly schedule when needed.
• Understands operations may require access to manager for any emergency arising outside normal operations 24/4 for emergencies, staffing concerns, etc.