National Patient Safety Quality Management Director

International SOS Government Medical Services; Dallas (TX); On-site; USD 85,000 - 206,000; Full time

Job summary

An established industry player in medical and security risk management is seeking a National Patient Safety Quality Management Director. This pivotal role involves leading quality and risk management programs for medical services supporting U.S. Customs and Border Protection. The ideal candidate will possess strong clinical nursing experience and expertise in patient safety and risk management. Join a dynamic team committed to delivering high-quality healthcare solutions in challenging environments, where your leadership will directly impact the safety and quality of care provided to clients. This is an exceptional opportunity to contribute to meaningful healthcare initiatives while enjoying a comprehensive benefits package.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Bonuses

Qualifications

• Graduate of an accredited U.S. Registered Nurse program with an active license.
• Minimum five years of clinical nursing experience, with three years in risk management.

Responsibilities

• Oversee quality, health, safety, and risk management programs for medical services.
• Ensure compliance with policies, manage risk, and develop quality assurance plans.

Skills

Clinical Nursing

Risk Management

Patient Safety

Quality Management

Bilingual (English/Spanish)

Education

U.S. Registered Nurse Program

Job description

National Patient Safety Quality Management Director

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Company Description

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services including direct care at over 800 sites worldwide, many with inpatient capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers), our services include designing, deploying, and operating healthcare solutions, telemedicine, referrals to a global network of over 100,000 vetted providers, and aeromedical evacuation support. Headquartered in Houston, Texas, we support government defense, civil agencies, military exercises, diplomatic missions, disaster response, and refugee care.

Job Description

This position is contingent upon contract award. The National Patient Safety Quality Management Director (NPSQMD) provides leadership and oversight of quality, health, safety, and risk management programs for medical services supporting U.S. Customs and Border Protection (CBP) and related units. Responsibilities include ensuring compliance with policies and protocols, managing risk and incident response, developing quality assurance plans, overseeing incident review and root cause analyses, maintaining compliance with regulations, supervising staff training, and ensuring safety and quality standards are met across medical units. The role involves strategic management, collaboration with medical and security personnel, and may require travel to various medical units and meetings.

Qualifications

Basic Requirements:

• Graduate of an accredited U.S. Registered Nurse program with an active, unrestricted license.
• Current BLS certification from an approved organization; ACLS preferred if applicable.

Experience:

• Minimum five years of clinical nursing experience, with at least three years in risk management, patient safety, or quality management.
• Experience in detention, correctional, residential healthcare, or similar settings; supervisory experience preferred.

Additional Qualifications:

• U.S. citizenship or Permanent Resident status.
• Ability to obtain and maintain security clearance.
• Proficiency in English; bilingual in Spanish preferred.

Physical and Other Requirements:

• Ability to perform physical tasks and work in stressful, austere environments.
• Ability to read, write, and communicate effectively in English.

Compensation and Benefits:

Salary range: $85,000 - $206,000, based on experience and qualifications. Benefits include medical, dental, vision, life insurance, 401(k), paid time off, and bonuses. Equal opportunity employer.