National Operations Support Administrator (Remote/Flexible)

Ministry of Justice; National (WA); Hybrid; USD 32,000 - 43,000; Full time

Job summary

HM Courts & Tribunals Service (HMCTS) is seeking an Operational Support Administrator to join the National Support Unit. The role provides administrative and technical support to NSU and regional teams, including secretariat tasks, process improvement, data management, and reporting.

The NSU operates nationally and remotely, with office attendance required 3 days per week where available. You will coordinate meetings, maintain records, produce datasets, and support health and safety and security

Qualifications

• Excellent interpersonal skills for stakeholder engagement.
• Strong written communication to draft FOIA responses.
• Project administration and support experience.
• Analytical skills to interpret performance data.
• Proficient in Microsoft Office 365 (Excel/Teams/Word/PowerPoint).

Responsibilities

• Provide secretariat services for NSU boards and meetings; follow up actions and prepare agendas.
• Develop administrative processes and data filing for NSU functions.
• Maintain corporate memory databases and records for operational decisions.
• Produce spreadsheets, datasets and reports for projects; support national response activities.
• Support Operational Performance with data presentations and MI.
• Assist Safety and Security team with audits and reporting.
• Coordinate central admin for H&S training and meetings nationwide.

Skills

Interpersonal skills

Written communication

Project administration

Analytical skills

Office 365

Tools

Power BI

OPT

Job description

HM Courts & Tribunals Service (HMCTS) is seeking an Operational Support Administrator to join the National Support Unit. The role provides administrative and technical support to NSU and regional teams, including secretariat tasks, process improvement, data management, and reporting.

The NSU operates nationally and remotely, with office attendance required 3 days per week where available. You will coordinate meetings, maintain records, produce datasets, and support health and safety and security