National Operations Lead — Strategic Accounts

ABM; Houston (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Bonus program eligibility

Comprehensive benefits package

Job summary

ABM is seeking a strategic leader for a national strategic account, delivering exceptional customer experience across ABM’s service category. You will blend hands-on execution with strategic direction and leadership for all client sites in North America, while advising ABM colleagues in the UK.

The role reports to the Sr Director Strategic Accounts. Responsibilities include developing, aligning and implementing operations programs to optimize service delivery and client satisfaction at scale

Responsibilities

• Develop and implement operations programs to improve customer experience across ABM's service category.
• Provide hands-on and strategic direction and leadership for all client sites in North America and advise ABM colleagues in the UK.

Job description

ABM is seeking a strategic leader for a national strategic account, delivering exceptional customer experience across ABM’s service category. You will blend hands-on execution with strategic direction and leadership for all client sites in North America, while advising ABM colleagues in the UK.

The role reports to the Sr Director Strategic Accounts. Responsibilities include developing, aligning and implementing operations programs to optimize service delivery and client satisfaction at scale