National Key Account Specialist (Remote)

Cengage; United States; Remote; USD 60,000 - 75,000; Full time

Job summary

Cengage Group recherche un Key Account Specialist pour développer le marché américain K12 de National Geographic Learning. Le candidat gérera le cycle de vente en se concentrant sur l’intégration et le soutien après-vente, en collaborant avec les équipes pertinentes pour assurer le succès des clients et maintenir des relations solides.

Qualifications

• 3-5 ans d'expérience en ventes, de préférence dans l'édition ou l'éducation.
• Capacité à établir des relations clients solides et durables.
• Compétences d'adaptation aux besoins des clients.

Responsibilities

• Collaborer avec l'équipe pour développer des stratégies de croissance.
• Assurer le succès client par la formation et la communication.
• Participer à des réunions clients pour identifier leurs besoins.

Skills

Exceptional presentation skills

Major account sales ability

Customer orientation

Team collaboration

Initiative and flexibility

Written communication skills

Social skills

Education

3-5 years of relevant experience

Tools

Word

Excel

PowerPoint

Microsoft Outlook

Job description

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values inclusion, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.

The Key Account Specialist will be a part of a small team responsible for growing National Geographic Learning’s market share in the growing US K12 market. This specific role while having responsibilities throughout the sales cycle, will be focused most specifically on the onboarding and post-sale support to ensure our customers are successful and renew their adoptions.

What you'll do here:

• Collaborate with the Key Account team to develop and implement strategies for increasing National Geographic Learning ELT market share in K12 schools around the country.
• Ensure customer success with our material by creating and delivering training materials and partnering closely with the Secondary Customer Success team so they are effective and up to date on our products and platforms.
• Participate in and / or lead customer meetings alongside the assigned Secondary educational sales consultant to identify needs, help close new business and retain existing business.
• Deliver impactful presentations to districts to win adoptions.
• Partner with product teams to ensure product plans and US marketing plans will succeed in the US market.
• Find opportunities to involve other team members either within the ELT organization or within the K12 team as appropriate
  

Skills you will need here:

• Minimum of three-to-five years of relevant experience, preferably in publishing or educational fields
• Exceptional presentation skills
• Proven major account sales ability with a strong record of achieving significant sales growth
• Evidence of strong customer orientation and ability to form and build effective customer relationships
• Proven track record of working alone and in teams
• Display initiative and flexibility with attention to detail
• Excellent written communication, presentation, and social skills
• Knowledge of commonly used desktop tools, including Word, Excel, PowerPoint, and Microsoft Outlook
  

Preferred

• Experience in ESL/ELT
• Experience in US K12

At National Geographic Learning, a part of Cengage Group, we are enabling opportunity, powering progress, and supporting student journeys toward college and career. Using our digital learning programs and classroom learning resources, students experience the excitement and joy of learning that National Geographic explorers, scientists, writers, and photographers experience.

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at [e-mail] or at [phone].

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$60,000.00 - $75,000.00 USD