National Key Account Manager

Kuehne+Nagel; Bensenville (IL); On-site; USD 140,000 - 155,000; Full time

Benefits offered by this job

Competitive pay

Job summary

Kuehne+Nagel is seeking a Director of Key Accounts in the United States to own and grow strategic customer relationships within the logistics and supply chain space. You will develop value-driven strategies, lead account planning, and coordinate cross-functional teams to deliver innovative solutions.

This role emphasizes leadership, analytics, and stakeholder collaboration. The position offers a competitive base salary and comprehensive rewards, with strong emphasis on growth opportunities,

Qualifications

• Proven experience managing key accounts within logistics or supply chain.
• Strong strategic thinking and consultative selling skills.
• Ability to engage senior-level customers and build long-term relationships.
• Track record of revenue growth and measurable results.
• Excellent communication, collaboration and stakeholder management.
• Strong analytical and performance management capabilities.

Responsibilities

• Serve as primary relationship owner for strategic customer accounts.
• Develop and execute account strategies with RFQs and tender responses.
• Identify and drive new business opportunities to expand footprint.
• Lead structured business reviews with customers and drive improvements.
• Collaborate with global, regional, and national account teams for consistent representation.
• Share best practices and contribute to global Key Account initiatives.
• Monitor account performance, including volume, profitability, pipeline, and reporting.
• Oversee the successful transition of new business to operations and ensure service commitments are met.

Job description

It's more than a job With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine.

It's more than a job With a sales career at Kuehne+Nagel, you’ll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine. At Kuehne + Nagel, we believe your expertise helps shape our future. As a Director of Key Accounts, you will play a critical role in driving growth, delivering value, and strengthening relationships within the evolving logistics market. As a strategic consultant and trusted partner, you will take full ownership of key customer relationships - ensuring their needs are understood and met with innovative, value-driven logistics solutions. Join a high-performing sales team at one of the world’s leading logistics providers and be part of a dynamic, international network committed to excellence.

How you create impact

• Serve as the primary relationship owner for strategic customer accounts, acting as a trusted advisor and advocate within Kuehne + Nagel
• Develop and execute account strategies, including value propositions, RFQs, and tender responses in collaboration with internal teams
• Identify and drive new business opportunities to expand customer footprint, build a strong pipeline, and achieve high win rates
• Lead structured business reviews with customers, aligning on priorities and driving continuous improvement through new ideas and solutions
• Collaborate with global, regional, and national account teams to ensure consistent and effective customer representation
• Share best practices and contribute to global Key Account Management initiatives and sales efforts
• Monitor account performance, including volume, profitability, pipeline, and financial metrics, ensuring accurate reporting and timely action
• Oversee the successful transition of new business to operations, ensuring all customer requirements and service commitments are met

What we would like you to bring

• Proven experience managing key accounts within logistics, supply chain, or a related industry
• Strong strategic thinking and consultative selling skills
• Ability to build and maintain long-term customer relationships at senior levels
• Track record of driving revenue growth and delivering measurable business results
• Excellent communication, collaboration, and stakeholder management skills
• Strong analytical and performance management capabilities

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $140,000 and $155,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Artificial Intelligence (AI) tools may be used to assist in specific processes [e.g. screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.