Key Account Manager Technology Global Account Program

Kuehne+Nagel; Brisbane (CA); On-site; USD 160,000 - 180,000; Full time

Job summary

Kuehne+Nagel is seeking a Global Key Account Manager to lead strategic accounts in the United States. You will shape account strategy, develop executive-level relationships, and drive growth across semiconductor, AI, cloud, and related tech sectors.

This role demands an autonomous, growth-focused leader capable of navigating cross-functional teams. You will own end-to-end commercial processes, manage negotiations, and align solutions with customer objectives, while collaborating with global

Qualifications

• Proven experience in Global Account Management and strategic account management.
• Strong executive presence with senior customer stakeholders.
• Experience in technology, semiconductor, cloud infra, or AI ecosystems is valued.

Responsibilities

• Develop and execute strategic account plans for assigned global customers.
• Own the end-to-end commercial customer journey and act as the primary customer advocate.
• Build and maintain executive-level relationships across customer supply chain, logistics, procurement, and commercial teams.
• Identify, qualify, and pursue new business opportunities within existing and prospective strategic accounts.
• Drive account growth through consultative selling, cross-selling, and solution-based business development initiatives.

Skills

Global Account Management

Strategic Account Management

Key Account Management

Enterprise Sales

Business Development

Education

Bachelor's degree

Job description

It's more than a job With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine.

It's more than a job With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine.

It's more than a job With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine. At Kuehne+Nagel, we are helping some of the world's most innovative technology companies navigate increasingly complex global supply chains. As growth accelerates across Semiconductor, AI Infrastructure, Cloud Computing, Data Centers, and Hyperscaler ecosystems, we are seeking a strategic and commercially driven Global Key Account Manager (GKAM) to join our Technology Vertical team. This role is ideal for an experienced account management professional who thrives in a customer-facing environment, enjoys developing executive-level relationships, and can independently drive growth across strategic global accounts. The successful candidate will play a critical role in defining account strategy, identifying new business opportunities, and partnering with internal stakeholders to deliver exceptional customer outcomes. Working closely with senior customer stakeholders and Kuehne+Nagel's global network, this individual will help support the continued expansion of our Technology Vertical during an exciting period of growth fueled by semiconductor recovery, cloud infrastructure investments, and AI-driven demand.

How you create impact

• Develop and execute strategic account plans for assigned global customers, aligning customer objectives with Kuehne+Nagel solutions and capabilities.
• Own the end-to-end commercial customer journey and act as the primary customer advocate within Kuehne+Nagel.
• Build and maintain executive-level relationships across customer supply chain, logistics, procurement, and commercial teams.
• Identify, qualify, and pursue new business opportunities within existing and prospective strategic accounts.
• Drive account growth through consultative selling, cross-selling, and solution-based business development initiatives.
• Collaborate closely with operations, pricing, vertical leadership, and business unit stakeholders to deliver customer solutions and operational excellence.
• Lead customer account reviews focused on performance, continuous improvement, innovation, and long-term strategic planning.
• Develop deep understanding of customer business models, competitive landscapes, and industry trends within the Technology Vertical.
• Support growth initiatives across semiconductor, cloud infrastructure, AI ecosystems, contract manufacturing, and related technology sectors.
• Manage commercial negotiations, service agreements, and rate discussions in coordination with relevant business units.
• Monitor and manage sales pipelines, opportunities, account performance, and revenue growth against established targets.
• Leverage internal and external networks to accelerate customer engagement and business development success.
• Build strong cross-functional relationships across the Kuehne+Nagel organization to effectively navigate complex customer requirements.
• Successfully transition new business opportunities into operational execution while ensuring customer commitments are met.
• Operate as a highly autonomous and proactive leader capable of driving strategic initiatives with minimal supervision.

What we would like you to bring

• Proven experience in Global Account Management, Strategic Account Management, Key Account Management, or Enterprise Sales roles.
• Demonstrated track record of business development, account growth, and consultative selling success.
• Strong executive presence and ability to build relationships with senior customer stakeholders.
• Excellent stakeholder management skills with the ability to influence across a matrix organization.
• Self-starter mentality with a high level of ownership, initiative, and accountability.
• Strong negotiation, persuasion, and relationship-building capabilities.
• Broad knowledge of supply chain and logistics solutions across Air, Ocean, Road, Contract Logistics, and Integrated Logistics is preferred.
• Experience supporting Technology, Semiconductor, Cloud Infrastructure, AI, Electronics, Healthcare, Automotive, or other complex industrial sectors is highly valued.
• Ability to work independently in a fast-paced, growth-oriented environment while managing multiple priorities and global stakeholders.
• Bachelor's degree in Business, Supply Chain, Engineering, International Studies, or a related discipline preferred.

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $160,000 and $180,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. UT1

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Artificial Intelligence (AI) tools may be used to assist in specific processes [e.g. screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.