National Food Service Director

Agri-Mark, Inc.; West Springfield (MA); On-site; USD 130,000 - 140,000; Full time

Job summary

Agri-Mark, Inc. is seeking a National Food Service Director to lead the company’s foodservice sales strategy across national, regional, and distributor accounts.

You will manage direct and broker-led sales activities to drive revenue, profit, market share, and customer growth while aligning with corporate strategies. Report to the Vice President of Sales and collaborate with cross-functional teams to strengthen partnerships.

Qualifications

• Strategic and results-oriented leader with a strong background in foodservice sales, customer management, broker leadership, and business analytics.

Responsibilities

• Develop and execute national foodservice sales strategies aligned with growth objectives.
• Lead relationships with foodservice distributors, operators, and chain accounts; negotiate contracts and pricing.
• Guide broker relationships and create collaborative account planning processes.
• Manage sales budgets, forecasts, and profitability analysis to optimize revenue and margins.
• Partner with Marketing, Product Development, Finance, Operations, Customer Service and Supply Chain to drive growth.

Skills

Foodservice sales leadership

Broker management

Customer relationship management

Business analytics

Cross-functional collaboration

Job description

National Food Service Director Job Category: Manager & Supervisors

Requisition Number: NATIO002420 Posting Details Posted: August 4, 2026

Full-Time Remote LocationsShowing 1 location Massachusetts, USA +2 more

locations Pay or shift range: $130,000 USD to $140,000 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location,

Qualifications And Other Job-related Reasons. Job Details Description

How would we describe a career with Agri-Mark/McCadam/Cabot Creamery?

More than 100 years of: Farmers, Family, Mission, Purpose, Sustainability, Respect, Integrity, Work Ethic, Teamwork, Pride in Award Winning Products, and Agriculture. Cabot Creamery has held B Corp certification since 2012, and became the world?s first dairy co-op to do so. This certification demonstrates our commitment to transforming the global economy to benefit all people, communities, and the planet.

Location: New England or New York Salary Range: $130,000-140,000 plus performance bonus eligibility What you’ll be doing: The Director, National Foodservice Sales is responsible for leading and executing the Company's foodservice sales strategy across national, regional, and distributor accounts. You will manage direct and broker-led sales activities to achieve revenue, profit, market share, and customer growth objectives while ensuring alignment with broader corporate strategies. You will report to our Vice President of Sales Please be a strategic and results-oriented leader with a strong background in foodservice sales, customer management, broker leadership, and business analytics. You will work cross-functionally with Sales, Marketing, Finance, Operations, Customer Service, and Supply Chain teams to drive profitable growth and strengthen customer partnerships.

Key Responsibilities Strategic Leadership

• Develop and execute national foodservice sales strategies that support company growth objectives and annual operating plans.
• Identify market opportunities, customer trends, and competitive dynamics to drive sustainable growth.
• Develop annual business plans, volume forecasts, and account-specific strategies.
• Provide recommendations to senior leadership regarding growth opportunities, potential risks, and competitive threats.

Customer and Distributor Management Lead

• Lead relationships with key foodservice distributors, operators, and chain accounts.
• Negotiate contracts, pricing agreements, promotional programs, and growth initiatives.
• Develop strategic customer plans focused on increasing sales, profitability, and market share.
• Conduct regular business reviews with key customers and distribution partners.

Broker Management Lead

• Lead and develop broker relationships to ensure accountability, engagement, and execution excellence.
• Establish broker performance objectives and conduct periodic business reviews.
• Create collaborative account planning processes that drive alignment across internal and external teams.

Financial and Business Management

• Manage sales budgets, forecasts, and business plans for the foodservice channel.
• Analyze customer profitability, market performance, pricing strategies, commodity market conditions, and promotional effectiveness.
• Monitor dairy and related commodity market trends and communicate potential pricing, margin, and customer impact to internal stakeholders and external partners.
• Oversee trade spend investments and marketing funds to maximize return on investment.
• Maintain accountability for revenue, margin, and volume performance.

Cross-Functional Collaboration

• Partner with Marketing, Product Development, Finance, Operations, Customer Service, and Supply Chain teams to execute growth initiatives.
• Support new product launches and commercialization efforts.
• Collaborate with Customer Service and Finance teams to ensure operational excellence, including invoici