National Cyber Claim Advocacy and Operations Consultant

Marsh & McLennan Companies; Kennesaw (GA); Remote; USD 120,000 - 177,000; Full time

Job summary

An established industry player in insurance services is seeking a talented claims specialist with substantial experience in managing complex claims. This role offers remote work flexibility, generous time off, and opportunities for professional development. You will collaborate with carriers to enhance claims processes, develop systems for data analysis, and provide guidance on cyber claims. If you have strong analytical and negotiation skills, along with a passion for insurance, this position is a fantastic opportunity to grow your career while making a meaningful impact in the industry.

Benefits

Generous Time Off

Tuition Reimbursement

Professional Development Opportunities

Charitable Contribution Match

Stock Purchase Opportunities

Qualifications

• Substantial claims experience with knowledge of insurance carrier claims services.
• Strong technical knowledge of cyber lines of coverage and IT systems.

Responsibilities

• Collaborate with carriers to enhance the claims process.
• Develop systems for analyzing and reporting claims data.
• Create and maintain reports and dashboards for management.

Skills

Claims Management

Insurance Knowledge

Analytical Skills

Negotiation Skills

Interpersonal Skills

Education

Bachelor's Degree in Related Field

Law Degree (J.D.)

Job description

Employer Industry: Insurance Services

Why consider this job opportunity:
- Salary up to $176,900
- Opportunity for performance-based incentives
- Generous time off, including personal and volunteering days
- Tuition reimbursement and professional development opportunities
- Remote work flexibility
- Charitable contribution match programs and stock purchase opportunities

What to Expect (Job Responsibilities):
- Collaborate with carriers to enhance the claims process and evaluate carrier performance in claims handling
- Develop and implement systems for collecting, analyzing, and reporting on claims data
- Facilitate regular communication among teams and stakeholders to ensure alignment on claim strategies
- Provide guidance on complex first- and third-party cyber claim issues and support regional claim colleagues
- Create and maintain reports and dashboards to present findings to management and stakeholders

What is Required (Qualifications):
- Substantial claims experience with strong knowledge of insurance carrier claims services
- Bachelor's degree in a related field required; law degree preferred (J.D., AIC, ARM, CIC, or CRM)
- Strong technical knowledge of cyber lines of coverage and information technology systems
- Must be accessible outside of normal business hours for urgent issues
- Demonstrated ability to manage multiple tasks and deadlines simultaneously

How to Stand Out (Preferred Qualifications):
- Willingness to obtain a P&C license
- Experience in developing training programs focused on consultative claims management techniques
- Familiarity with cyber incident trends and regulatory changes
- Strong interpersonal skills with a high sense of urgency
- Proven analytical, negotiation, and influencing skills

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