National Cyber Claim Advocacy and Operations Consultant

Marsh & McLennan Companies; Greensboro (NC); Remote; USD 120,000 - 177,000; Full time

Job summary

An established industry player in insurance and risk management is seeking a skilled professional to join their dynamic team. This role offers an exciting opportunity to leverage your expertise in claims management and cyber insurance within a collaborative and inclusive workplace. You'll be responsible for analyzing data, enhancing claims processes, and developing training programs that empower stakeholders. With generous benefits, including remote work flexibility and professional development opportunities, this position is perfect for those looking to make a significant impact in a thriving sector. If you're passionate about driving innovation and fostering collaboration, this role is for you.

Benefits

Generous time off

Tuition reimbursement

Professional development opportunities

Remote work flexibility

Collaborative workplace culture

Qualifications

• Substantial claims experience with a strong knowledge of insurance carrier claims services.
• Strong technical knowledge of cyber lines of coverage and policy language requirements.

Responsibilities

• Collect, analyze, and interpret data to support operational decision-making.
• Collaborate with stakeholders to enhance claims processes and provide expert guidance.

Skills

Claims Management

Analytical Skills

Negotiation Skills

Interpersonal Skills

Education

Bachelor’s Degree in a Related Field

Law Degree (J.D., AIC, ARM, CIC, or CRM)

Job description

Employer Industry: Insurance and Risk Management

Why consider this job opportunity:
- Salary up to $176,900
- Opportunity for performance-based incentives
- Generous time off, including personal and volunteering days
- Tuition reimbursement and professional development opportunities
- Flexibility to work remotely
- Collaborative and inclusive workplace culture that values diverse backgrounds

What to Expect (Job Responsibilities):
- Collect, analyze, and interpret data to support operational decision-making within the cyber claims framework
- Collaborate with stakeholders and carriers to enhance claims processes and provide expert guidance on cyber-related incidents
- Develop and implement training programs focused on consultative claims management techniques
- Create and maintain reports and dashboards to present findings to management and stakeholders
- Act as a liaison between clients, insurers, and internal teams to improve claims management processes

What is Required (Qualifications):
- Substantial claims experience with a strong knowledge of insurance carrier claims services
- Bachelor’s degree in a related field required; law degree preferred (J.D., AIC, ARM, CIC, or CRM)
- Strong technical knowledge of cyber lines of coverage and policy language requirements
- Must be accessible outside of normal business hours for urgent issues
- Demonstrated ability to manage multiple tasks and deadlines simultaneously

How to Stand Out (Preferred Qualifications):
- P&C license or willingness to obtain
- Experience with cyber incident trends, regulatory changes, and claim handling innovations
- Exceptional analytical, negotiation, and influencing skills
- High sense of urgency and strong interpersonal skills
- Commitment to integrity, collaboration, and accountability

#Insurance #CyberClaims #RemoteWork #CareerGrowth #ProfessionalDevelopment