National Cyber Claim Advocacy and Operations Consultant

Marsh & McLennan Companies; Bluffton (SC); Remote; USD 150,000 - 177,000; Full time

Job summary

An established industry player in insurance and risk management is seeking a skilled professional to manage cyber claims. This role offers the opportunity to work remotely while providing substantial support to clients and stakeholders in the claims process. You will analyze data, develop reporting systems, and design training programs to enhance claims management techniques. With generous time off, performance-based incentives, and professional development opportunities, this position is perfect for those looking to make a significant impact in a dynamic environment. Join a forward-thinking company that values integrity and collaboration.

Benefits

Generous Time Off

Remote Work Flexibility

Tuition Reimbursement

Professional Development Opportunities

Charitable Contribution Match Programs

Stock Purchase Opportunities

Qualifications

• Substantial claims experience and knowledge of insurance carrier claims services.
• Strong technical knowledge of cyber lines of coverage and IT systems.

Responsibilities

• Analyze data to support operational decision-making within the cyber claims framework.
• Collaborate with stakeholders for efficient claims handling and client advocacy.
• Design training programs for consultative claims management techniques.

Skills

Claims Management

Data Analysis

Negotiation Skills

Technical Knowledge of Cyber Coverage

Interpersonal Skills

Education

Bachelor’s Degree in a Related Field

Law Degree (J.D., AIC, ARM, CIC, or CRM)

Job description

Employer Industry: Insurance and Risk Management

Why consider this job opportunity:
- Salary up to $176,900
- Performance-based incentives available
- Generous time off, including personal and volunteering days
- Remote work flexibility
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs and stock purchase opportunities

What to Expect (Job Responsibilities):
- Collect, analyze, and interpret data to support operational decision-making within the cyber claims framework
- Collaborate with various stakeholders to ensure efficient handling of claims and advocate for clients throughout the claims process
- Develop systems for collecting, analyzing, and reporting on claims data
- Design and implement training programs focused on consultative claims management techniques
- Provide guidance and support on complex first- and third-party cyber claim issues

What is Required (Qualifications):
- Substantial claims experience, including knowledge of insurance carrier claims services
- Bachelor’s degree in a related field required; law degree preferred (J.D., AIC, ARM, CIC, or CRM)
- Strong technical knowledge of cyber lines of coverage and information technology systems
- Must be accessible outside of normal business hours for urgent issues
- Demonstrated ability to manage multiple tasks and deadlines simultaneously

How to Stand Out (Preferred Qualifications):
- P&C license or willingness to obtain one
- Strong analytical, negotiation, and influencing skills
- Experience in cyber incident trends and claim handling innovations
- High sense of urgency with good interpersonal skills
- Integrity and a collaborative mindset

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