National Admissions Advisor - AIU Online (Remote)

American Intercontinental University; United States; Remote; USD 28.000 - 33.000; Vollzeit

Benefits dieser Stelle

Paid time off

Paid holidays

Medical benefits

Tuition assistance

401(k) plan

EAP

Flexible spending accounts

Life insurance

Zusammenfassung

American Intercontinental University is seeking an entry-level National Admissions Advisor to engage prospective students and guide them through the admissions process. You will learn about university programs and approved admissions procedures while meeting qualitative and quantitative goals.

The role requires strong communication, ability to work with multiple departments, and adherence to policies and deadlines in a structured environment.

Qualifikationen

• Basic computer skills.
• Excellent verbal communication, especially on the phone.
• Strong written communication; professional demeanor.

Aufgaben

• Meet action plans to achieve qualitative and quantitative goals.
• Assist prospective students through the admissions process in compliance with regulations and policies.
• Conduct telephone interviews and email correspondence to identify prospects and assess needs.
• Develop rapport with prospective students and maintain regular contact.
• Collaborate with non-Admissons departments to ensure high service levels for students.
• Ensure enrolled students submit required documents to begin coursework.

Kenntnisse

Communication skills

Telephone interviewing

Email correspondence

Microsoft Word

Excel

Ausbildung

High School Diploma or equivalent

College degree (preferred)

Tools

Microsoft Word

Excel

Outlook

Jobbeschreibung

The National Admissions Advisor is an entry-point position in which the employee will begin to interface with prospective students in support of their decision to attend/select school. At the same time, the National Admissions Advisor is also learning about the University's programs and approved admissions processes and procedures. A National Admissions Advisor will be expected to meet both qualitative and quantitative goals and objectives compliantly and ethically.

Principal Duties & Responsibilities

• Responsible for meeting action plans in order to meet qualitative and quantitative goals objectives.
• Professionally assists prospective students through the admissions process in accordance with all applicable federal and state regulations, school policies and procedures, and in compliance with all accrediting standards and requirements.
• Conduct telephone interviews and e-mail correspondence to identify student prospects and determine their educational needs, concerns and interests.
• Develop a rapport with prospective students and maintain contact with them frequently.
• Partners with departments outside of Admissions to ensure the delivery of a high level of service to every student.
• Ensure enrolled students submit required documents to begin coursework.
• Encourage and guide students to utilize the virtual classroom preparatory course.
• Assist students through the orientation process.
• Consistently operates within, and is measured with respect to, the school's expected behaviors: Execution, Communication/Feedback and Professionalism.
• Ensure compliance with applicable University policies and procedures.

Other Duties as Assigned or Requested

• Willingness to work nights, weekends, and holidays.
• Ability to work in a fast-paced environment
• Ability to remain flexible and easily adapt to changes in work environment or schedule.
• Advisors provide a positive, professional impression for students and staff on the phone and via email.
• Ability to handle multiple tasks and meet deadlines
• Strong communication skills.
• Ability to achieve success individually and as part of a team in a highly structured and regulated work environment

Knowledge, Skills and Abilities, Competencies

Basic computer skills

• experience with Microsoft (WORD, Excel, Outlook) preferred Possesses excellent verbal communication skills, particularly telephonic
• and good written communication skills Persistence combined with a positive attitude and approach to work and others
• self-motivating work style
• Positive and collaborative interpersonal skills
• Ability to learns to effectively utilize all applicable school systems, databases and tools.
• Entry point position with the ability to grow within the organization.

Education and Experience: Minimum

• High School Diploma or its equivalent required
• Entry level experience in sales and/or customer service

Education and Experience: Preferred

• College degree
• 1-2 Years experience in sales and/or customer service
• Post-secondary Higher Education admissions experience

Benefits

• Paid time off
• Paid sick leave
• Paid holidays
• Comprehensive medical, pharmaceutical, dental, and vision benefits
• Health savings and flexible spending accounts
• 401(k) savings plan with company match
• Employee Stock Purchase Plan (ESPP)
• Company paid life insurance and disability insurance - subject to eligibility
• Company paid tuition assistance - subject to eligibility and approval
• Employee Assistance Program (EAP)
• Prenatal and adoption assistance
• Additional ancillary programs are available upon benefit enrollment eligibility
• Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time.

Compensation: $20.19 - $24.04 hourly