National Accounts Project Manager- Modernization

thyssenkrupp Elevator; Atlanta (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

TK Elevator is seeking an experienced National Accounts Project Manager for Modernization in Atlanta, GA. The role oversees nationwide modernization projects executed across multiple branches, ensuring profitability, on-time delivery, and consistent customer experience.

Travel and cross-functional coordination with branches, sales, and operations are required. The ideal candidate has 10+ years in elevator project management, strong financial governance, contract analysis, and proficiency with MS

Qualifications

• Bachelor's degree or higher in Business, Engineering or related field.
• Minimum 10 years of elevator project management experience and previous managerial experience.
• Thorough knowledge of elevator equipment and installation methods; ability to lead installation crews.

Responsibilities

• Provide end-to-end project oversight for modernization work sold nationally but executed across multiple branches.
• Serve as the single point of accountability for modernization performance across all Major Mod projects.
• Negotiate, maintain, and govern national modernization agreements with branches and sales teams.
• Establish standardized delivery expectations for scope, schedules, and documentation across branches.
• Translate status and risk into executive-ready updates for customers and leadership.

Skills

End-to-end project oversight

National modernization governance

Budget management

Stakeholder communication

Education

Bachelor's Degree in Business/Engineering

Tools

MS Project

Excel

Job description

Who we are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.

TK Elevator is currently seeking an experienced National Accounts Project Manager- Modernization in Atlanta, GA.

A dedicated Project Manager Modernization ensures that nationally sold modernization work—executed across decentralized branches—meets contractual commitments, protects profitability, accelerates collections, and delivers a consistent customer experience across all regions. This role provides central governance, financial control, and enterprise‑level coordination that local branches cannot deliver alone.

ESSENTIAL JOB FUNCTIONS:

National Modernization Project Governance

• Provide end‑to‑end project oversight for modernization projects sold nationally but executed across multiple TKE branches.
• Serve as the single point of accountability for modernization performance across all Major Mod projects.
• Negotiate, maintain, and govern national modernization agreements, supporting branches and local modernization sales teams.
• Establish standardized project delivery expectations for scope, schedules, documentation, communication cadence, and escalation protocols across all participating branches.
• Partner closely with branch operations, modernization managers, and field project managers to ensure field execution aligns with national commitments and customer expectations.
• Maintain real‑time visibility into milestones, risks, delays, and budget impacts; intervene proactively to course‑correct schedules, resources, or customer communication.
• Act as the centralized customer communication hub, providing consistent national messaging despite decentralized execution.
• Drive regional accountability by monitoring performance trends, correcting systemic issues, and reinforcing standardized delivery models.
• Prevent scope drift by ensuring all branches adhere to the contracted national scope, pricing, and commercial terms.
• Lead post‑project reviews to capture lessons learned and continuously improve our national modernization delivery model.
• Translate execution status and risk into executive‑ready updates for strategic customers and internal leadership.

Financial Performance, Collections, and Profitability Management

• Drive profitable modernization performance across all national portfolios through disciplined pricing, accurate scoping, and strict adherence to national terms.
• Partner with branches to maintain visibility into job costing, cost‑to‑complete, margin trajectory, and financial variances throughout the project lifecycle.
• Own national financial governance for modernization projects, including:
  • Booked vs. billed monitoring
  • Margin erosion identification
  • Cost‑to‑complete tracking
  • Compliance with national pricing frameworks
• Lead the collections strategy for all nationally sold modernization jobs by coordinating with branches, billing teams, and branches to resolve disputes and accelerate AR.
• Serve as the escalation point for customer billing concerns, ensuring fast resolution and minimal financial exposure.
• Implement margin protection controls, such as change‑order discipline, documentation standards, and financial checkpoint reviews.
• Ensure modernization delivery supports organizational revenue, margin, and year‑over‑year growth objectives.

EDUCATION & EXPERIENCE:

• Bachelor’s Degree or higher in Business, Engineering or related field.
• Minimum 10 years of elevator project management experience and previous managerial experience
• Thorough knowledge of elevator equipment and installation methods, and ability to lead installation crews
• Ability to read and interpret architectural and structural drawings
• Overnight and extended travel is to be expected around 20%
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Proficiency in MS Project & Excel
• Strong layout and submittal preparation skills
• Experience in financial forecasting of construction/modernization projects
• Experience in detailed contract analysis and negotiation
• Experience with government entities a plus.

What makes us special

At TK Elevator, we offer more than just a job, we offer a place to grow, thrive, and make an impact.

Here’s what you can look forward to:

• Competitive Compensation: Competitive and market-aligned compensation in a technically exciting, stable, and sustainable industry.
• Continuous Development: Structured onboarding, continuous learning, and development programs designed to support your growth.
• Work-life balance: Sustainable ways of working supported by policies and working models aligned with local practices and business needs.
• A culture that moves people: Open communication, mutual respect, and an inclusive environment where everyone feels valued and empowered.
• Empowered Work Environment: Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one.

Diversity & Inclusion Statement:

At TKE, diversity drives innovation. We encourage applicants of all backgrounds, identities, and experiences to join us.

TKE – Move Beyond