National Accounts Project Manager- Modernization

TK Elevator; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Flexible spending accounts (FSA)

Health savings account (HSA)

Company-paid disability insurance

Company-paid life insurance and AD&D

401(k) with company match

Job summary

TK Elevator seeks an experienced National Accounts Project Manager- Modernization in Atlanta, GA to oversee nationwide modernization projects executed through multiple branches. You will govern scope, budget, and timelines while protecting profitability and accelerating collections.

You will lead governance, engage with branches, and deliver consistent customer experiences, ensuring national terms and standardized delivery for major modernization programs across regions.

Qualifications

• Bachelor’s degree or higher in Business, Engineering or related field.
• Minimum 10 years of elevator project management experience and previous managerial experience.
• Thorough knowledge of elevator equipment and installation methods, and ability to lead installation crews.
• Ability to read and interpret architectural and structural drawings.
• Overnight travel ~20% is to be expected.
• Proficiency in MS Project and Excel.
• Strong layout and submittal preparation skills.
• Experience in financial forecasting of construction/modernization projects.
• Experience in detailed contract analysis and negotiation.
• Experience with government entities a plus.

Responsibilities

• Provide end-to-end project oversight for modernization projects sold nationally but executed across multiple TK Elevator branches.
• Serve as the single point of accountability for modernization performance across all Major Mod projects.
• Negotiate, maintain, and govern national modernization agreements, supporting branches and local modernization sales teams.
• Establish standardized project delivery expectations for scope, schedules, documentation, communication cadence, and escalation protocols across all participating branches.
• Partner with branch operations, modernization managers, and field project managers to ensure field execution aligns with national commitments and customer expectations.
• Maintain real-time visibility into milestones, risks, delays, and budget impacts; intervene to course-correct schedules, resources, or customer communication.
• Act as the centralized customer communication hub, providing consistent national messaging despite decentralized execution.
• Drive regional accountability by monitoring performance trends and reinforcing standardized delivery models.
• Prevent scope drift by ensuring branches adhere to contracted national scope, pricing, and terms.
• Lead post-project reviews to capture lessons learned and improve national delivery models.
• Translate execution status and risk into executive-ready updates for strategic customers and internal leadership.

Skills

Leadership

Communication

Negotiation

Travel readiness

Education

Bachelor’s Degree or higher in Business, Engineering or related field

Tools

MS Project

Excel

Job description

TK Elevator is currently seeking an experienced National Accounts Project Manager- Modernization in Atlanta, GA.

A dedicated Project Manager Modernization ensures that nationally sold modernization work—executed across decentralized branches—meets contractual commitments, protects profitability, accelerates collections, and delivers a consistent customer experience across all regions. This role provides central governance, financial control, and enterprise‑level coordination that local branches cannot deliver alone.

ESSENTIAL JOB FUNCTIONS:

National Modernization Project Governance

• Provide end‑to‑end project oversight for modernization projects sold nationally but executed across multiple TKE branches.
• Serve as the single point of accountability for modernization performance across all Major Mod projects.
• Negotiate, maintain, and govern national modernization agreements, supporting branches and local modernization sales teams.
• Establish standardized project delivery expectations for scope, schedules, documentation, communication cadence, and escalation protocols across all participating branches.
• Partner closely with branch operations, modernization managers, and field project managers to ensure field execution aligns with national commitments and customer expectations.
• Maintain real‑time visibility into milestones, risks, delays, and budget impacts; intervene proactively to course‑correct schedules, resources, or customer communication.
• Act as the centralized customer communication hub, providing consistent national messaging despite decentralized execution.
• Drive regional accountability by monitoring performance trends, correcting systemic issues, and reinforcing standardized delivery models.
• Prevent scope drift by ensuring all branches adhere to the contracted national scope, pricing, and commercial terms.
• Lead post‑project reviews to capture lessons learned and continuously improve our national modernization delivery model.
• Translate execution status and risk into executive‑ready updates for strategic customers and internal leadership.

Financial Performance, Collections, and Profitability Management

• Drive profitable modernization performance across all national portfolios through disciplined pricing, accurate scoping, and strict adherence to national terms.
• Partner with branches to maintain visibility into job costing, cost‑to‑complete, margin trajectory, and financial variances throughout the project lifecycle.
• Own national financial governance for modernization projects, including:
  • Booked vs. billed monitoring
  • Margin erosion identification
  • Cost‑to‑complete tracking
  • Compliance with national pricing frameworks
• Lead the collections strategy for all nationally sold modernization jobs by coordinating with branches, billing teams, and branches to resolve disputes and accelerate AR.
• Serve as the escalation point for customer billing concerns, ensuring fast resolution and minimal financial exposure.
• Implement margin protection controls, such as change‑order discipline, documentation standards, and financial checkpoint reviews.
• Ensure modernization delivery supports organizational revenue, margin, and year‑over‑year growth objectives.

EDUCATION & EXPERIENCE:

• Bachelor’s Degree or higher in Business, Engineering or related field.
• Minimum 10 years of elevator project management experience and previous managerial experience
• Thorough knowledge of elevator equipment and installation methods, and ability to lead installation crews
• Ability to read and interpret architectural and structural drawings
• Overnight and extended travel is to be expected around 20%
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Proficiency in MS Project & Excel
• Strong layout and submittal preparation skills
• Experience in financial forecasting of construction/modernization projects
• Experience in detailed contract analysis and negotiation
• Experience with government entities a plus.

What Makes Us Special

At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full‑time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at [e-mail] or call 1-844-427-5461.

Important note:

TK Elevator is committed to a prejudice‑free and diverse working environment with equal opportunities. We welcome applications from everyone we continously work towards an inclusive and barrier‑free reality. Please do reach out to us and we will work on individual solutions tailored to you.

TKE – Move Beyond

Who We Are

TK Elevator (TKE) is a world‑leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.