National Accounts Manager

Benchmade Knife Company; Oregon, Oregon City (IL, OR); Remote; USD 60,000 - 90,000; Full time

Job summary

A leading company in the outdoor industry is seeking a Key Account Sales Manager to strategically develop and grow key account sales. The role involves analyzing market trends, collaborating with teams, and ensuring customer satisfaction. Ideal candidates will have strong sales experience and excellent organizational skills.

Qualifications

• Minimum 3 years recent sales experience, with 1 year in national sales preferred.
• Strong customer service skills and ability to build relationships.
• Experience in outdoor, hunting/shooting, or hardware/tool industries preferred.

Responsibilities

• Develop and grow Benchmade's key account sales.
• Analyze market trends and collaborate with Field Rep Team.
• Manage travel schedule and execute sales goals quarterly.

Skills

Customer Service

Negotiation

Organizational Skills

Education

Business-related bachelor's degree

Tools

MS Office Suite

Job description

Description

Our Core Values

ELEVATE EVERYTHING - We each bring a specific set of skills to the table, offering up our expertise and resources to enhance the work of others. We challenge each other to be the best in order to achieve enduring value in the eyes of our customers.

BETTER IS BETTER - There is no finish line; we strive for continuous improvement in everything we do. We obsess over every detail to find ways to improve both our products and our process.

UNAPOLOGETICALLY ACCOUNTABLE - We're open and honest in how we speak and listen. We celebrate each other's successes, and collectively rally to solve every challenge. We own it!

COURAGEOUS INNOVATION - There are elegant ideas awaiting discovery in everything we do. We push everyone around us to pursue those ideas openly so we can continue to dominate the category.

COMMUNITY DRIVEN - As a family business, we understand the importance of enriching the communities we call home. As a company and as individuals, we work to make our expertise available to do the most good for those around us.

JOB SUMMARY

This position's primary role is to strategically develop and profitably grow Benchmade Key Account Sales. Responsibilities include analyzing market trends, product sell-through data, product assortment, competitive trends, and line review prep and execution while collaborating with our Field Rep Team to ensure engagement at retail and support in merchandising and educating sales staff. Own day-to-day relationships and collaborate with go-to-market strategy and implementation with buying teams of our key accounts. Provide regular and appropriate product-related feedback to the product design team while working cross-functionally with customer service, supply chain, demand planner, and finance. Create a working environment that makes Benchmade "easy to do business with" and puts Benchmade in the position to earn more market share and gain customer loyalty.

ESSENTIAL JOB FUNCTIONS

• Assist in forecasting, creating, managing, and executing applicable sales goals quarterly with assigned Key accounts.


• Work with the Demand Planning team to provide accurate and detailed forecasts for assigned accounts.


• Continuously manage travel schedule, expenses, and MDF budget on an annual basis.


• Work with Marketing/Brand team to plan and execute account trainings, events, and other various marketing tasks.


• Represent Benchmade at select trade shows and attend all relevant account training and events.


• Consult regularly with Customer Service, Demand Planner, Supply Chain, Marketing, and Finance when appropriate to ensure first-rate customer service and communication, and maintain complete awareness of the production facilities, capacity, capabilities, and related activities.


• Strategically develop and grow Benchmade's product assortment within select key National Accounts and ensure brand consistency within product assortment and marketing efforts.


• Provide accounts with in-store merchandising recommendations based on assortment, available displays, and retail space.


• Work with 3rd party vendors to facilitate the timing, ordering, tracking, delivery, installation, and merchandising of displays.


• Complete, update, and maintain account item setup forms and provide all product-related imagery and other assets as needed.


• Utilize internal and external reporting systems to regularly track bookings, shipments, and sell-through progress and prepare monthly report-outs for upper management and the broader business.


• Actively analyze and/or recommend appropriate action regarding new, existing, modified, and potential product lines as they relate to current and new customers.


• Assist National Accounts Channel Manager in the development and execution of all applicable National Account sales processes, procedures, and programs.


• Strategically develop and maintain close working relationships with our National Account partners to proactively recognize market trends and ensure long-term success.


• Maintain constant and quick responsive communications with National Account buying teams, rep agency partners, and coworkers.


• Assist Product Development team in the development of new products, exclusives, and SMUs relative to their potential applications within the marketplace, and correlate with Benchmade's current and future production capacities and capabilities.


• Actively participate in internal /external sales-related meetings; maintain activity within related trade associations, civic activities, and participate in their leadership when possible.


• Perform related duties as assigned.


• Assists in negotiations of National Account agreements that align with Benchmade's strategies and financial plans for sustainable growth.

QUALIFICATIONS

• Minimum 3 years recent sales or equivalent experience with at least 1 year in progressively responsible national sales experience preferred.


• Strong customer service skills - able to effectively interact with all levels of an organization, including C-level contacts, and build valuable customer relationships with a positive and professional attitude.


• Experience working in the outdoor, hunting/shooting, farm & ranch, hardware/tool industries preferred.


• Excellent organizational, written, oral, and negotiation skills.


• Proficient MS Office Suite skills (Word, Excel, PowerPoint) as well as contact management software experience


• Skilled sourcing via the Internet for sales leads, prospective companies' background, etc.


• Business-related bachelor's degree preferred, or additional equivalent sales experience.

WORKING CONDITIONS

• Remote Office position.


• Must have or be able to obtain a passport within 30 days of hire.


• Must possess a valid driver's license and maintain a good driving record.


• Must be able to travel up to 40-50% throughout the United States, Canada, and potentially globally; overnight travel required.


• Must be able to set up/take down trade show booth & handle related materials weighing up to 50 lbs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.