National Accounts & Client Services Ops Lead

Rentokil Pest Control North America; Harrisburg (Dauphin County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) retirement plan with company matching

Health benefits including Medical, Dental, Vision

Tuition Reimbursement benefits for full-time colleagues

Vacation and sick days

Job summary

Rentokil Pest Control North America is seeking a Client Services Operations Administrator in Harrisburg, Pennsylvania. This role involves managing customer inquiries, resolving issues, and ensuring service quality. The ideal candidate has client management experience and excellent communication skills.

Benefits include health insurance, retirement plans, and opportunities for professional growth. Join us to make a difference in our clients' lives and work environments.

Qualifications

• 3-5 years of client management experience.
• Experience working in sales and billing is helpful.
• Ability to learn new business unit software programs.

Responsibilities

• Manage customer inquiries and maintain service standards.
• Communicate efficiently with field and subcontractors.
• Resolve customer issues proactively.

Skills

Client management experience

Strong written and verbal communication skills

Strategic and innovative thinking skills

Project management skills

Detail-oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Rentokil Pest Control North America is seeking a Client Services Operations Administrator in Harrisburg, Pennsylvania. This role involves managing customer inquiries, resolving issues, and ensuring service quality. The ideal candidate has client management experience and excellent communication skills.

Benefits include health insurance, retirement plans, and opportunities for professional growth. Join us to make a difference in our clients' lives and work environments.