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The National Accounts Specialist is an established performer that works to facilitate and support customer relations, projects, and other initiatives of the National Accounts sales function. This role will be responsible for ensuring positive business relationships by organizing effective and efficient communication between the National Accounts sales teams, customers, and other cross-functional departments functions.
Duties And Responsibilities Of The Position
- Primary contact for National Account customers to provide overall day-to-day.
- Collaborate with the sales team to develop and implement strategic plans for National Accounts function.
- Proactively monitor and assess accounts for program and process improvement opportunities.
- Prepare and analyze sales, inventory, pricing, and account reports to assist leadership with account decisions.
- Assist with preparing sales presentations used by National Accounts sales teams.
- Work cross-functionally with internal teams such as Supply Chain, Inventory Management, Credit, etc. as the liaison for assigned National Accounts to resolve issues including delivery discrepancies, delinquencies, inventory issues, etc.
- Work with the National Account sales team to communicate account expectations, specifications, pricing, inventory availability, etc.
- Maintain and update system to ensure up to date customer information.
- Perform other duties as needed.
Required Experience And Education
- Bachelor’s degree in a related field preferred.
- 2-4 years’ relevant experience OR equivalent combination of education and experience.
- Experience in SAP preferred.
- Experience in sales support preferred.
Competencies
- Demonstrates strong knowledge of technical, process, and business principles as well as industry practices and standards.
- Excellent communication, problem solving, and organizational skills.
- Able to multitask, prioritize, and manage time effectively.
- High level of integrity and discretion in handling sensitive and confidential data.
- Proficient using Microsoft Office Suite products.
Other Pertinent Job Information
- The ability to lift 50 pounds regularly.
About Daltile
Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.Under its three powerhouse brands — Daltile, Marazzi and American Olean — Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization.Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Dal-Tile products are also sold through independent flooring retailers, independent distributors and leading home center retailers nationwide.Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.For more information on Dal-Tile and Mohawk Industries, please visit mohawkind.com. For product information, visit daltile.com, marazziusa.com, and americanolean.com.
Seniority level
Seniority level
Entry level
Employment type
Job function
Job function
Sales and Business DevelopmentIndustries
Glass, Ceramics and Concrete Manufacturing
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