National Account Manager

Badger Infrastructure Solutions; Phoenix (AZ); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Health insurance

Retirement match

Paid time off

Life insurance

EAP

Referral program

Tuition reimbursement

Parental leave

Training support

Job summary

Badger Infrastructure Solutions seeks a National Account Manager to develop strategic partnerships with national accounts, grow revenue, and ensure profitability and a consistent customer experience across North America.

You will own the customer relationship end-to-end, define the account vision and targets, shape pricing strategies, and drive retention and cross-sell, with up to 50% travel to service multi-location clients.

Qualifications

• 7+ years account management experience.
• Experience with a specialized utility contractor or direct utility industry required.
• Multi-location service industry knowledge.
• Proven track record of exceeding sales goals/quotas.

Responsibilities

• Develop and execute a 1-year business plan aligned with corporate strategy.
• Drive profitable revenue growth for assigned national accounts.
• Define account vision, targets, and sales metrics.
• Implement penetration and pricing strategies while ensuring contract compliance.
• Capitalize on new market opportunities and differentiate Badger from competitors.
• Travel up to 50% to manage and grow accounts.

Skills

Account management

Strategic planning

Sales

Negotiation

Customer relationships

Education

Bachelor's degree in sales/business/communications

Job description

The National Account Manager (NAM) develops strategic partnerships with specific national accounts, growing our revenue with these accounts while ensuring profitability as well as a consistent customer experience. The NAM focuses on all aspects of the customer relationship including customer satisfaction, pricing, as addressing risk and issues to ensure customer retention and a long-term relationship. The NAM focuses on the value-add that Badger can bring to the customer as well as differentiating Badger from other non-destructive excavation companies in North America.

What You’ll Be Doing

• Develop and execute a 1 year business plan ensuring alignment with the overall corporate strategic plan and immediate manager’s business plan
• Develop strategic direction and action plans for assigned National Account(s) to drive profitable revenue growth as well as ensure customer retention and satisfaction
• Define and drive the vision for the account and establishes attainable goals, targets, and sales metrics
• Identifies and implements account plans including penetration strategies and pricing strategies while focusing on contract compliance, increased sales and profits, customer satisfaction and retention
• Capitalizes on new market opportunities through strong customer relationships, differentiate Badger from competitors, and positively affect the balance sheet
• Travel expectation: 50%

What We’re Looking For

• Education: Bachelor\'s degree in sales, business, communications, or an industry-related field preferred
• 7+ years account management experience.
• Experience working with a specialized utility contractor or direct utility industry experience required.
• Industry/business knowledge – multi-location, service industry
• Significant experience in account management
• Proven background in exceeding sales goals/quotas

What You’ll Get In Return

• Generous salary and bonus program(s)
• Company vehicle and fuel card
• Medical, dental, and vision insurance with retirement match
• Paid time off, life insurance, EAP, and referral program
• Tuition Reimbursement
• Paid parental leave
• Training and support from the industry leader