National Account Manager

CCI Systems, Inc.; Harrisburg (Dauphin County); On-site; USD 110,000 - 170,000; Full time

Job summary

CCI Systems, Inc. is seeking a National Account Manager to own and drive sales for select large national accounts. You will develop and manage relationships, partner with Operations, and identify opportunities to grow revenue across defined regions.

The role requires extensive telecom experience, hunter mentality, and the ability to coordinate with carriers, vendors, and internal teams to deliver tailored solutions while meeting budgets and timelines. Based in Albany, NY, with travel as needed.

Qualifications

• 5 years' experience in a Sales/Business Development role within the broadband OSP Engineering and/or Construction field.
• 3 years of hands-on experience in telecom outside plant (OSP) engineering, including design, permitting, and construction support for fiber optic and HFC networks.
• Proven relationships within the telecom industry.

Responsibilities

• Drive business initiatives and develop go-to-market strategies and solutions to ensure business growth within defined regions.
• Act as customer relations manager and drive sales to meet budget expectations.
• Collaborate with customers to understand network requirements and deliver tailored solutions.
• Develop and maintain consistent prospects and customer communications.
• Ensure customer expectations are exceeded through superior service delivery.
• Address operational issues professionally and promptly.
• Work with carriers, MSOs, strategic vendors, and internal teams to formulate revenue growth strategies.
• Coordinate responses to applicable RFPs with bid team.
• Project financial estimates for proposals in compliance with company policies.
• Effectively communicate the value proposition through proposals and presentations.
• Maintain a complete understanding of all CCI services, along with customer process and system requirements that CCI must comply with.
• Collaborate with operations to develop competitive pricing strategies.
• Achieve financial goals while operating within forecasted budgets.
• Coordinate sales efforts with sales staff and project stakeholders.
• Promote company image through ethical business practices and superior service quality.

Skills

Sales/Business Development

Telecom sales

Account management

Relationship building

Prospecting

Presentation skills

Time management

Financial analysis

Tools

CRM systems

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

National Account Manager

Full Time Clerical Albany, NY, US

Why CCI? At CCI Systems, Inc., our mission is simple: Making Life Better through devotion to our world‑class employees and delivering innovative solutions for our customers. As a 100% employee‑owned company for over 70 years, our experts bring integrity, accountability, and innovation to everything we do. Our culture fosters collaboration, growth, and shared success - creating meaningful work while building the networks that connect communities and power the future.

We are seeking aNational Account Manager who will own and drive sales with a small number of specifically assigned large national accounts, both existing and prospective. This person will be responsible for developing and managing new and existing customer relationships and partner closely with Operations and other internal business units to drive profitable revenue growth through identification and development of business opportunities

Responsibilities

• Drive business initiatives and develop go-to-market strategies and solutions to ensure business growth within defined regions.
• Act as customerrelationsmanagerand drivesales to meet budget expectations.
• Collaborate with customers to understand network requirements and deliver tailored solutions.
• Develop andmaintainconsistentprospectsand customer communications.
• Ensure customer expectationsare exceededthrough superior service delivery.
• Address operational issues professionally and promptly.
• Work with carriers, MSOs, strategic vendors, and internal teams to formulate revenue growth strategies.
• Coordinate responses to applicable RFPs withbidsteam.
• Project financial estimates for proposals in compliance with company policies.
• Effectively communicate the value proposition through proposals and presentations.
• Maintain a complete understanding of all CCI services, along with customer process and system requirements that CCI must comply with.
• Collaborate with operations to develop competitive pricing strategies.
• Achieve financial goals whileoperatingwithin forecasted budgets.
• Coordinate sales efforts with sales staff and project stakeholders.
• Promote company image through ethical business practices and superior service quality.
• Perform other duties as assigned by management.

Qualifications

• 5 years' experience in a Sales/Business Development role within the broadband OSP Engineering and/or Construction field.
• 3 years of hands‑on experience in telecom outside plant (OSP) engineering, including design, permitting, and construction support for fiber optic and HFC networks.
• Proven relationships within the telecom industry.
• Proven ability to sell and manage services for OSP fiber optic networks, including field data collection, aerial and underground permitting, network design (FTTxand HFC), fiber splicing, and coax splicing for HFC upgrades.
• Strategic thought leader with a depth of experience in driving sales across a broad set of technologies.
• Must have proven success as an ambitious "hunter".
• Tenacity, boldness, assertiveness and a "will to win" in dealing with highly competitive situations.
• Successfultrack recordmanaging large territories, strategic account planning, forecasting, and presenting telecom solutions.
• Proficient in Microsoft Office Suite, CRM systems, and a variety of web-based software applications.
• Excellent communication and presentation skills including the ability to convincingly persuade others.
• Ability to interact with colleagues, vendors, and customers of all professional levels.
• Self-motivated with strong time management and prioritization skills in high-pressure environments.
• Proficient in interpreting financial data to support strategic decisionmaking.
• The ability to embrace corporate values, understand the company vision, and exemplify CCI leadership behaviors.

Shift is Monday-Friday between the hours of 8:00 a.m. to 5:00 p.m. CST but must be able to work outside normal business hours when required.

Additional Information

• Must have a valid driver's license and an acceptable driving record.
• Must be willing to travel extensively nationwide, as needed.