National Account Manager

CrossCountry Freight Solutions Inc; Dallas, Northern (TX, KY); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

PTO

Paid Holidays

Volunteer Time Off

401K Retirement Plan - Match up to 4%

Biweekly Pay

Job summary

CrossCountry Freight Solutions Inc. is seeking a results-driven National Account Manager to lead strategic growth by managing key national accounts and achieving sales and gross margin goals across major markets in the U.S. and Canada.

This role requires heavy prospecting, contract negotiation, and travel to high-revenue accounts to expand business and introduce new services. We expect 5+ years of sales experience, strong negotiation, communication, and analytical skills, and the ability to

Qualifications

• 5+ years of experience in sales or relevant industry experience.
• Self-motivated and results driven.
• Excellent interpersonal, organizational, communication (written and verbal), analytical, problem solving and decision-making skills.
• High level of cognitive and emotional intelligence.
• Strong negotiation skills.
• Understanding CCFS markets, contracts, pricing publications, and competitors.
• CCFS infrastructure and operating characteristics.
• CCFS information and reporting systems.
• Interline partner systems, capabilities and procedures.
• Transportation industry behavior, including CCFS pricing mechanisms and costing systems.

Responsibilities

• Cold call outreach and customer prospecting/follow up through phone, email, messaging services on a daily basis.
• Prepares reports of business transactions, rate requests, sales leads etc.
• Doing presentations which involves research and detailed work to emphasize features and related benefits.
• Travels (up to 12 days a month) throughout assigned territories within Canada and the Western United States and calls on high volume, high revenue accounts ($250,000 per year in gross revenues and greater), as assigned, to maintain and increase business, keep them informed of new services and changes within the company.
• Negotiate major contracts which involve detailed work and research. Put together tender packages including rate proposals, company related information, or equipment and financials.
• Keep up to date on any changes happening with our customers and the competition.
• Suggest to companies how they can improve the shipping ie. Packaging improvements to reduce claims.
• Recommend innovative solutions and changes that will reduce costs, save time, improve revenues, make the company more efficient, etc.
• Responsible for approximately $10-15 million gross revenue per year (approximately 100-150 accounts).
• Respond to all customer concerns, complaints and requests.
• Ensuring the right information is gathered from the customer regarding density, packaging, volumes, etc.
• This position must keep up to date on any changes happening with our customers and the competition in order to maintain and increase business, keep them informed of new services and changes within the company.

Skills

Sales experience

Interpersonal skills

Communication skills

Negotiation skills

Analytical thinking

Problem solving

Job description

## National Account ManagerApply: Dallas TX: Houston TX: San Antonio TX: Full time: Posted Today: JR100981**Job Title:**National Account Manager**Department:**Business Development**Job Status:**Exempt**Compensation:****Direct Reports:**Yes**COMPANY OVERVIEW**CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!**SALARY RANGE:** $75,000-$95,000 (Depending on skills and knowledge) **REPORTS TO:** Director of Business Development**DIRECT REPORTS:** No**LOCATION:**Must be located in or nearDallas, TX, Houston, TX, or San Antonio, TX **JOB SUMMARY**We’re looking for a high-performing National Account Manager to drive our strategic growth by managing key national accounts, achieving ambitious sales and gross margin goals, and identifying new business opportunities. This role plays a crucial part in helping us meet acquisition and revenue targets while maintaining our competitive edge and fostering innovation. **ESSENTIAL JOB DUTIES****Principal Responsibilities – 75%*** Cold call outreach and customer prospecting/follow up through phone, email, messaging services on a daily basis.* Prepares reports of business transactions, rate requests, sales leads etc. - 10%* Doing presentations which involves research and detailed work to emphasize features and related benefits. - 25%* Travels (up to 12 days a month) throughout assigned territories within Canada and the Western United States and calls on high volume, high revenue accounts ($250,000 per year in gross revenues and greater), as assigned, to maintain and increase business, keep them informed of new services and changes within the company. - 25%* Negotiate major contracts which involve detailed work and research. Put together tender packages including rate proposals, company related information, or equipment and financials. - 25%* Keep up to date on any changes happening with our customers and the competition.* Suggest to companies how they can improve the shipping ie. Packaging improvements to reduce claims.* Recommend innovative solutions and changes that will reduce costs, save time, improve revenues, make the company more efficient, etc.* Responsible for approximately $10-15 million gross revenue per year (approximately 100-150 accounts) Added in main responsibilities **Customer Relations and Business Development – 25%*** Respond to all customer concerns, complaints and requests. – 15%* Ensuring the right information is gathered from the customer regarding density, packaging, volumes, etc. – 10%* This position must keep up to date on any changes happening with our customers and the competition in order to maintain and increase business, keep them informed of new services and changes within the company. **JOB SPECIFICATIONS****Skills & Knowledge*** 5+ years of experience in sales or relevant industry experience* Self-motivated and results driven* Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, problem solving and decision-making skills.* High level of cognitive and emotional intelligence.* Strong negotiation skills* Ability to gain a strong understanding and working knowledge of the following areas:* CCFS markets, contracts, pricing publications, and competitors.* CCFS infrastructure and operating characteristics.* CCFS information and reporting systems.* Interline partner systems, capabilities and procedures.* Transportation industry behavior, including CCFS pricing mechanisms and costing systems **BENEFITS*** Medical, Dental, Vision, and Life Insurance* PTO, Paid Holidays, Volunteer Time Off, Wellness Time Off* 401K Retirement Plan - Match up to 4%* Biweekly Pay