3PL National Account Manager

CrossCountry Freight Solutions Inc; Cleveland (OH); On-site; USD 105,000 - 125,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO & Holidays

401K - Company Match

Biweekly Pay

Job summary

CrossCountry Freight Solutions Inc is seeking a high-performing National Account Manager to drive growth by managing key national accounts, achieving sales and gross margin targets, and uncovering new business opportunities. This role primarily supports 3PL customers.

You will report to the Director of Business Development and aim to expand the company’s footprint across Western and Central United States with travel as needed.

Qualifications

• 5+ years of experience in sales or relevant industry experience.
• 3PL experience strongly preferred.
• Self-motivated and results driven.
• Excellent interpersonal, organizational, communication, analytical, and problem-solving skills.
• Strong negotiation skills.

Responsibilities

• Cold call outreach and prospecting daily by phone, email, or messaging.
• Prepares reports of business transactions, rate requests, and sales leads.
• Deliver presentations based on research highlighting features and benefits.
• Travel up to 12 days per month across assigned territories in the US and Canada.
• Negotiate major contracts and assemble tender packages with rate proposals.
• Monitor customer and market changes to stay competitive.
• Suggest packaging improvements to reduce claims and costs.
• Identify innovative solutions to improve revenues and efficiency.
• Oversee approximately $10–15 million gross revenue per year across 100–150 accounts.

Skills

Sales Experience

3PL experience

Self-motivated

People skills

Negotiation

Job description

Company Overview

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

Job Title

3PL National Account Manager

Department

Business Development

Job Status

Exempt

Direct Reports

Yes

Company Overview

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

SALARY RANGE: $105,000-125,000 (Depending on skills and knowledge)

LOCATION: MUST reside in one of the following states: MN, IL, NC, GA, OH, PA, TN, or IN

REPORTS TO: Director of Business Development

DIRECT REPORTS: No

Job Summary

We’re looking for a high-performing National Account Manager to drive our strategic growth by managing key national accounts, achieving ambitious sales and gross margin goals, and identifying new business opportunities. This role plays a crucial part in helping us meet acquisition and revenue targets while maintaining our competitive edge and fostering innovation. This position will primarily be supporting 3PL customers.

Essential Job Duties

Principal Responsibilities –75%

• Cold call outreach and customer prospecting/follow up through phone, email, messaging services on a daily basis.
• Prepares reports of business transactions, rate requests, sales leads etc. - 10%
• Doingpresentationswhich involvesresearch and detailed work to emphasize features and related benefits. - 25%
• Travels (up to 12 days a month) throughout assigned territories within Canada and the Western United States and calls on high volume, high revenue accounts ($250,000 per year in gross revenues and greater), as assigned, to maintain and increase business, keep them informed of new services and changes within the company. - 25%
• Negotiate major contracts which involve detailed work and research. Put together tender packages including rate proposals, company related information, or equipment and financials. -25%
• Keep up to date on any changes happening with our customers and the competition.
• Suggest to companies how they can improve the shippingie. Packaging improvements to reduce claims.
• Recommend innovative solutions and changes that will reduce costs, save time, improve revenues, make the company more efficient, etc.
• Responsible for approximately $10-15 million gross revenue per year (approximately 100-150 accounts)Added in main responsibilities

Customer Relations and Business Development –25%

• Respond to all customer concerns, complaints and requests. – 15%
• Ensuring the right information is gathered from the customer regarding density, packaging, volumes, etc. – 10%
• This position must keep up to date on any changes happening with our customers and the competition in order to maintain and increase business, keep them informed of new services and changes within the company.

JOB SPECIFICATIONS

Skills & Knowledge

• 5+ years of experience in sales or relevant industry experience
• 3PL experience strongly preferred
• Self-motivated and results driven
• Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, problem solving and decision‑making skills.
• High level of cognitive and emotional intelligence.
• Strong negotiation skills
• Ability to gain a strong understanding and working knowledge of the following areas:
• CCFS markets, contracts, pricing publications, and competitors.
• CCFS infrastructure and operating characteristics.
• CCFS information and reporting systems.
• Interline partner systems, capabilities and procedures.
• Transportation industry behavior, including CCFS pricing mechanisms and costing systems

Benefits

• Medical, Dental, Vision, and Life Insurance
• PTO, Paid Holidays, Volunteer Time Off, Wellness Time Off
• 401K Retirement Plan - Match up to 4%
• Biweekly Pay

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