National Account Manager

Carfax

Dallas (TX)

On-site

USD 71,000 - 149,000

Full time

6 days ago
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Benefits offered by this job

Competitive compensation
Health and wellness benefits
Retirement savings program

Job summary

CARFAX, a division of Mobility Global, is seeking a National Account Manager in Dallas, TX to lead automotive account strategies across top dealer groups. You will build executive relationships, cultivate new business, coordinate cross-functional teams, analyze performance data, and drive onboarding and training initiatives.

The role requires a road warrior mindset with frequent regional travel, a focus on customer experience, and a proven ability to create value and develop strategic account

Qualifications

  • 10+ years of automotive account management experience.
  • Proven ability to develop relationships at corporate levels within top dealer groups.
  • Strong collaborator with internal relationship-building capability.
  • Willingness to travel frequently within the region, including overnights.
  • Ability to run agenda-driven meetings virtually or in person.
  • Focus on delivering great customer experience and attention to detail in ongoing account management.

Responsibilities

  • Build relationships at all corporate levels of influence within the assigned customer base.
  • Cultivate new business development opportunities.
  • Coordinate all client interactions across internal and customer-facing teams.
  • Review and analyze customer performance data and metrics.
  • Manage all phases of onboarding: implementation, deliverables, training.
  • Respond rapidly to customer needs with exceptional service.

Skills

Account management
Relationship building
Travel readiness
Strategic thinking
Problem solving
Customer experience focus

Tools

Dealer management software

Job description

National Account Manager

Account Management JobsDallas,Texas

Description
Why Mobility Global?

At Mobility Global, our mission is to provide the trusted information that helps billions of people build, sell, and own vehicles with confidence. As we shape the next generation of automotive intelligence through innovation, AI, and industry-leading data, we are creating new opportunities for our customers, our business, and our people.

CARFAX , a division of Mobility Global, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. CARFAX is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™.
  • 10X Virginia Business Best Places to Work
  • 9X Washingtonian Great Places to Work
  • 10X Washington Post Top Workplace
  • 3X St. Louis Post-Dispatch Best Places to Work
What You’ll Do:
  • Build relationships at all corporate levels of influence within the assigned customer base. (President, CFO, COO, VP Marketing, CTO, E-commerce)
  • Cultivate new business development opportunities
  • Function as the organizational leader by coordinating all aspects of client interaction across all internal, and customer-facing teams
  • Review and analyze customer performance data and metrics
  • Manage all phases of new onboarding: implementation, deliverables, training
  • Respond rapidly to customer needs and provide exceptional levels of customer service
What we’re looking for:
  • 10+ years of automotive account management experience.
  • Demonstrated ability in developing relationships at the corporate level within top dealer groups
  • Must be a strong collaborator, and have demonstrated ability in developing relationships internally
  • Road Warrior Mentality- this role requires frequent travel within your immediate region, and some overnights to more extended parts of the territory
  • Proven ability in value creation and account planning
  • Ability to run an agenda driven meeting either virtually or in person
  • A focus on a great customer experience and attention to detail in ongoing account management efforts
  • Knowledge of dealer management software systems (plus)
  • Must be a strategic thinker and problem solver

This position is open to applicants who are currently authorized to work in the United States and will not require employer sponsorship now or in the future.

The anticipated annual base salary range for this position is $70,600 - $148,700 USD. Actual compensation within this range will be determined based on a variety of factors, including geographic location, relevant experience, skills, qualifications, and internal equity considerations.

What’s In It for You:
  • Competitive compensation package, including base salary and incentive opportunities where applicable.
  • Comprehensive health and wellness benefits for employees and eligible dependents.
  • Retirement savings programs, including company matching contributions where available.
  • For more information on benefits, please check out our benefits-summary .
Equal Opportunity Employer

Mobility Global is proud to be an Equal Opportunity Employer. We value diverse perspectives and are committed to fostering an inclusive workplace where everyone is respected, supported, and empowered to succeed. We provide reasonable accommodations throughout the hiring process and employment for qualified individuals with disabilities.

Recruitment Fraud Alert

Mobility Global will never ask candidates to pay money at any stage of the hiring process, including for applications, interviews, background checks, training, or equipment. If you receive a suspicious communication or request for payment or personal financial information, please exercise caution and report it immediately.

About CARFAX and S&P Global Mobility

S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company.
CARFAX , part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.

CARFAX is an Affir…

CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

We’re committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email hiring@carfax.com .

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