National Account Manager

CrossCountry Freight Solutions; Dallas (TX); On-site; USD 75,000 - 95,000; Full time

Job summary

CrossCountry Freight Solutions in Dallas, TX seeks a high-performing National Account Manager to drive strategic growth by managing key national accounts and achieving sales and gross margin targets. You will identify new business opportunities, negotiate contracts, and travel across the region to maintain relationships and expand revenue.

The role reports to the Director of Business Development and requires 5+ years in sales, strong negotiation and presentation skills, and the ability to manage

Qualifications

• 5+ years of experience in sales or relevant industry
• Excellent interpersonal, organizational, communication (written and verbal) and analytical skills
• Strong negotiation skills and ability to manage high-value accounts

Responsibilities

• Cold call outreach and prospecting to national accounts via phone, email, and messaging
• Prepare reports of business transactions, rate requests, and sales leads
• Deliver presentations with research-backed benefits and features
• Travel up to 12 days per month across assigned territories in Canada and the Western United States
• Negotiate major contracts, assemble tender packages and rate proposals
• Stay updated on customer changes and competitive landscape
• Suggest shipping and packaging improvements to reduce claims
• Identify innovative solutions to reduce costs and improve revenue
• Manage approximately $10–15 million gross revenue annually across 100–150 accounts
• Respond to customer concerns and maintain strong relationships

Skills

Sales experience

Negotiation

Interpersonal skills

Communication skills

Analytical skills

Problem solving

Emotional intelligence

Organization

Job description

Job Title:

National Account Manager

Department:

Business Development

Job Status:

Exempt

Compensation:

Direct Reports:

Yes

COMPANY OVERVIEW

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

SALARY RANGE: $75,000-$95,000 (Depending on skills and knowledge)

LOCATION: Dallas, TX

REPORTS TO: Director of Business Development

DIRECT REPORTS: No

JOB SUMMARY

We’re looking for a high-performing National Account Manager to drive our strategic growth by managing key national accounts, achieving ambitious sales and gross margin goals, and identifying new business opportunities. This role plays a crucial part in helping us meet acquisition and revenue targets while maintaining our competitive edge and fostering innovation.

Principal Responsibilities –75%

• Cold call outreach and customer prospecting/follow up through phone, email, messagingservices on a daily basis.


• Preparesreportsofbusiness transactions, rate requests, salesleadsetc. - 10%


• Doingpresentationswhichinvolvesresearch and detailed work to emphasize features and related benefits. -25%


• Travels(up to12 daysa month)throughout assigned territories within Canada and the Western United States and calls on high volume, high revenue accounts ($250,000 per year in gross revenues and greater), as assigned, tomaintainand increase business, keep them informed of new services and changes within the company. - 25%


• Negotiate major contracts which involve detailed work and research. Put together tender packages including rate proposals, company related information, or equipment and financials. -25%


• Keep up to date on any changes happening with our customers and the competition.


• Suggest to companies how they can improve the shippingie. Packaging improvements to reduce claims.


• Recommend innovative solutions and changes that will reduce costs, save time, improve revenues, make the company more efficient, etc.


• Responsible for approximately $10-15 million gross revenue per year (approximately 100-150 accounts)Added in main responsibilities

Customer Relations and Business Development –25%

• Respond to all customer concerns, complaints and requests. – 15%


• Ensuring the right information is gathered from the customer regarding density, packaging, volumes, etc. – 10%


• This position must keep up to date on any changes happening with our customers and the competition in order to maintain and increase business, keep them informed of new services and changes within the company.

MINIMUM REQUIREMENTS

• 5+ years of experience in sales or relevant industry experience


• Self-motivated and results driven


• Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, problem solving and decision-making skills.


• High level of cognitive and emotional intelligence.


• Strong negotiation skills


• Ability to gain a strong understanding and working knowledge of the following areas:


• CCFS markets, contracts, pricing publications, and competitors.


• CCFS infrastructure and operating characteristics.


• CCFS information and reporting systems.


• Interline partner systems, capabilities and procedures.


• Transportation industry behavior, including CCFS pricing mechanisms and costing systems

#SALES