3PL National Account Manager

CrossCountry Freight Solutions Inc; Northern (KY); Hybrid; USD 105,000 - 125,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Plan

Job summary

CrossCountry Freight Solutions, a leading 3PL provider, seeks a high-performing National Account Manager to drive strategic growth by managing key national accounts, achieving sales and gross margin targets, and identifying new opportunities. You will support 3PL customers and contribute to revenue expansion.

The role emphasizes cold outreach, contract negotiation, and market intelligence, with significant travel and a focus on maintaining competitive advantage through innovative logistics

Qualifications

• 5+ years of experience in sales or a relevant industry.
• 3PL experience strongly preferred.
• Self-motivated and results driven.
• Excellent interpersonal, organizational, communication (written and verbal), analytical, problem solving and decision-making skills.

Responsibilities

• 75%: Cold call outreach and prospecting; prepare reports of business transactions, rate requests, sales leads.
• 10%: Deliver presentations based on research and product benefits.
• 25%: Travel up to 12 days per month across assigned territories in Canada and the Western US; engage high revenue accounts to upsell services.
• 25%: Negotiate major contracts; prepare tender packages with rate proposals and company information.
• 25%: Monitor changes with customers and competitors; suggest packaging improvements and cost-saving service changes.
• 15%: Ensure accurate information gathering from customers on density, packaging, volumes, etc.
• 10%: Stay updated on customer and competitive changes to maintain and grow business.

Skills

Interpersonal skills

Communication skills

Negotiation skills

Analytical thinking

Job description

Job Title: 3PL National Account Manager

Department: Business Development

Job Status: Exempt

Compensation: Direct Reports: Yes

Company Overview: CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

Salary Range: $105,000-125,000 (Depending on skills and knowledge)

Location: MUST reside in one of the following states: MN, IL, NC, GA, OH, PA, TN, or IN

Reports To: Director of Business Development

Direct Reports: No

Job Summary

We’re looking for a high-performing National Account Manager to drive our strategic growth by managing key national accounts, achieving ambitious sales and gross margin goals, and identifying new business opportunities. This role plays a crucial part in helping us meet acquisition and revenue targets while maintaining our competitive edge and fostering innovation. This position will primarily be supporting 3PL customers.

Essential Job Duties

• Principal Responsibilities –75% Cold call outreach and customer prospecting/follow up through phone, email, messaging services on a daily basis. Prepares reports of business transactions, rate requests, sales leads etc.
• - 10% Doingpresentationswhich involvesresearch and detailed work to emphasize features and related benefits.
• - 25% Travels (up to 12 days a month) throughout assigned territories within Canada and the Western United States and calls on high volume, high revenue accounts ($250,000 per year in gross revenues and greater), as assigned, to maintain and increase business, keep them informed of new services and changes within the company.
• - 25% Negotiate major contracts which involve detailed work and research. Put together tender packages including rate proposals, company related information, or equipment and financials.
• -25% Keep up to date on any changes happening with our customers and the competition. Suggest to companies how they can improve the shippingie. Packaging improvements to reduce claims. Recommend innovative solutions and changes that will reduce costs, save time, improve revenues, make the company more efficient, etc.
• Responsible for approximately $10-15 million gross revenue per year (approximately 100-150 accounts)Added in main responsibilities Customer Relations and Business Development –25% Respond to all customer concerns, complaints and requests.
• – 15% Ensuring the right information is gathered from the customer regarding density, packaging, volumes, etc.
• – 10% This position must keep up to date on any changes happening with our customers and the competition in order to maintain and increase business, keep them informed of new services and changes within the company.

Minimum Requirements

• 5+ years of experience in sales or relevant industry experience
• 3PL experience strongly preferred
• Self-motivated and results driven
• Must possess excellent interpersonal, organizational, communication (written and verbal), analytical, problem solving and decision-making skills.
• High level of cognitive and emotional intelligence.
• Strong negotiation skills
• Ability to gain a strong understanding and working knowledge of the following areas:
• CCFS markets, contracts, pricing publications, and competitors.
• CCFS infrastructure and operating characteristics.
• CCFS information and reporting systems.
• Interline partner systems, capabilities and procedures.
• Transportation industry behavior, including CCFS pricing mechanisms and costing systems

All regular full-time employees are eligible for CrossCountry's benefit package after 30 days of employment.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) Plan*
• Uniform Incentive*
• Paid Holidays (after 30 days of service as a full-time employee)
• Paid Personal Time-Off
• Regular part-time employees are eligible for these benefits as well.