National Account Manager

Heartland Food Products Group; Boston (MA); On-site; USD 95,000 - 135,000; Full time

Job summary

Heartland Food Products Group is seeking a National Account Manager to lead our BJ's/Military business and manage smaller regional accounts from Boston.

You will own the customer relationship, collaborate with merchandising teams, and develop joint business plans to grow distribution, assortment, pricing, and promotions.

This role rewards strategic leadership and hands-on execution, with a focus on delivering profitable growth and strong retailer partnerships.

Qualifications

• 7+ years of CPG sales or customer leadership experience.
• Direct experience calling on BJ's/Military required.
• Established relationships with BJ's/Military merchandising teams.
• Strong understanding of grocery retail, trade management, and category management.
• Proven track record of delivering profitable growth.
• Prior people management experience or leadership readiness.

Responsibilities

• Serve as the primary sales lead and relationship owner for BJ's/Military and regional accounts.
• Build and deepen partnerships with merchandising teams to drive mutual growth.
• Represent Heartland’s brand portfolio with confidence and a growth mindset.
• Develop and execute Joint Business Plans aligned to growth and profitability.
• Lead assortment, pricing, merchandising, and promotional strategies.
• Champion innovation and new item launches with strong customer alignment.

Skills

CPG sales / customer leadership

Strategic account leadership

Data-driven / analytical

Tools

Circana/IRI data

Nielsen

Job description

National Account Manager – BJ's/Military

Heartland Food Products Group is seeking a National Account Manager (NAM) to lead our business with BJ's/Military, oneof Heartland’s most strategic retail partners, along with smaller regional accounts. This role is ideal for a proven CPG sales leader with direct experience calling on these accounts along with smaller regional accounts, established relationships with merchandising teams, and a passion for building brands through strong retailer collaboration.

This position is based in Boston and the ideal candidate will be based in or near Boston

What You’ll Do

Own Strategic Customer Leadership

• Serve as the primary sales lead and relationship owner for BJ's/Military, along with smaller regional accounts
• Build and deepen partnerships with merchandising teams to drive mutual growth
• Represent Heartland’s brand portfolio with confidence, credibility, and a growth mindset

Drive Growth Across Heartland’s Brand Portfolio

• Develop and execute annual Joint Business Plans aligned to Heartland’s growth, profitability, and brand-building priorities
• Lead assortment, pricing, merchandising, and promotional strategies that expand distribution and household penetration
• Champion innovation and new item launches, ensuring strong customer alignment and flawless execution

Deliver Results Through Best-in-Class Execution

• Own volume, trade spend, and profitability targets for BJ's/Military
• Lead promotional planning, display strategy, and in-store/online execution in partnership with merchandising teams
• Provide accurate forecasting and demand inputs to support high service levels and efficient inventory management

Leverage Insights to Win at Shelf

• Use syndicated data (Circana/IRI, Nielsen) and customer insights to identify category opportunities and support fact-based selling
• Partner with customer merchandising teams to improve shelf placement, promotional ROI, and execution quality
• Translate data into clear, compelling stories that support brand and category growth

Lead and Develop Talent

• Set clear priorities, provide ongoing feedback, and support professional development
• Lead with Heartland’s values and foster a high-performance, collaborative team culture

Collaborate Cross-Functionally

• Act as the voice of BJ's/military internally, aligning marketing, R&D, supply chain, finance, and operations
• Partner closely with marketing and category management to deliver customer-relevant brand strategies

What You Bring

Required Qualifications

• 7+ years of CPG sales or customer leadership experience
• Direct experience calling on BJ's/Military required
• Established relationships with BJ's/Military merchandising teams
• Strong understanding of grocery retail, trade management, and category management
• Proven track record of delivering profitable growth
• Prior people management experience or demonstrated readiness to lead

Preferred Experience

• Experience managing branded food or beverage portfolios
• Strong analytical and financial acumen
• Comfort working in a fast-paced, growth-oriented, matrixed organization