National Account Manager, E-commerce

FOTILE America; Parsippany-Troy Hills (NJ); On-site; USD 110,000 - 150,000; Full time

Job summary

FOTILE America in Parsippany, NJ, seeks an experienced Ecommerce leader to develop and execute channel strategies across Retail eCommerce, Amazon, and D2C. You will work with cross-functional teams to grow revenue, optimize pricing, promotions, and digital shelf performance, while building strong retailer partnerships.

The role requires 5+ years in eCommerce with a proven revenue-growth track, strong data analytics, and proficiency in Excel and PowerPoint.

Qualifications

• Bachelor's degree in Business, Marketing, Sales, or related field.
• 5+ years of experience in eCommerce, digital commerce, or online retail
• Experience managing multiple channels (D2C required, Amazon, Retail eCommerce, highly preferred)
• Proven track record of driving revenue growth and hitting targets
• Analytical mindset comfortable working with data, dashboards, and KPIs
• Strong knowledge of retail sales, merchandising, pricing, promotions, and forecasting.
• Strong analytical, negotiation, presentation, and relationship-building skills.
• Proficiency in Excel and PowerPoint.
• Up to 30% of travel.

Responsibilities

• Develop and execute annual and seasonal channel strategies across Retail eCommerce, Amazon, and D2C to achieve revenue, margin, assortment, pricing, and promotional goals.
• Manage key retailer relationships, lead regular business reviews, and serve as the primary contact for merchant, marketing, and merchandising teams.
• Identify growth opportunities through POS, category, competitive, and digital performance data to expand distribution, improve assortment, and increase shelf and online presence.
• Track sales, traffic, conversion, profitability, and operational KPIs; translate performance data into actionable recommendations and forecasts.
• Plan and execute promotions, seasonal events, and new product launches, measuring sales lift, ROI, and overall effectiveness.
• Manage pricing, costs, terms, and promotional investments to protect channel profitability and maintain margin targets.
• Optimize digital shelf performance, including product content, search visibility, reviews, merchandising, and retailer-compliant assets.
• Plan and optimize retail media and paid digital campaigns against budget and ROAS targets.
• Build and maintain channel- and item-level forecasts and partner with Supply Chain to support inventory, replenishment, in-stock performance, and aged inventory management.
• Resolve operational issues including shortages, PO problems, deductions, compliance concerns, and fulfillment challenges.
• Collaborate with Marketing, Finance, Product Development, Supply Chain, and other teams to align channel strategies and execution.
• Manage Coordinator priorities and performance while delivering regular business reporting, scorecards, and action plans to drive accountability and results.

Skills

Ecommerce management

Data analysis

Digital marketing

Channel strategy

Negotiation

Communication

Excel

PowerPoint

Forecasting

Travel willingness

Education

Bachelor's degree in Business/Marketing/Sales

Tools

Amazon Seller Central

Retailer portals

Google Analytics

Job description

Come Join Our Team! FOTILE, a leading international manufacturer of High-end Kitchen Appliance. FOTILE is, China's most successful high-end kitchen appliance manufacture, with 16,000+ employees, 19 production lines, 4 assembly plants, 4 factories, 116 branch offices, 26 German IF awards, 22 Red Dot Awards, Sales in 30 countries, and over 43% market share of the Chinese high-end kitchen appliance market. FOTILE is the choice of appliance for over 17 million families around the world.

Job Responsibilities:

• Develop and execute annual and seasonal channel strategies across Retail eCommerce, Amazon, and D2C to achieve revenue, margin, assortment, pricing, and promotional goals.
• Manage key retailer relationships, lead regular business reviews, and serve as the primary contact for merchant, marketing, and merchandising teams.
• Identify growth opportunities through POS, category, competitive, and digital performance data to expand distribution, improve assortment, and increase shelf and online presence.
• Track sales, traffic, conversion, profitability, and operational KPIs; translate performance data into actionable recommendations and forecasts.
• Plan and execute promotions, seasonal events, and new product launches, measuring sales lift, ROI, and overall effectiveness.
• Manage pricing, costs, terms, and promotional investments to protect channel profitability and maintain margin targets.
• Optimize digital shelf performance, including product content, search visibility, reviews, merchandising, and retailer-compliant assets.
• Plan and optimize retail media and paid digital campaigns against budget and ROAS targets.
• Build and maintain channel- and item-level forecasts and partner with Supply Chain to support inventory, replenishment, in-stock performance, and aged inventory management.
• Resolve operational issues including shortages, PO problems, deductions, compliance concerns, and fulfillment challenges.
• Collaborate with Marketing, Finance, Product Development, Supply Chain, and other teams to align channel strategies and execution.
• Manage Coordinator priorities and performance while delivering regular business reporting, scorecards, and action plans to drive accountability and results.

Qualifications:

• Bachelor’s degree in Business, Marketing, Sales, or related field preferred.
• 5+ years of experience in eCommerce, digital commerce, or online retail
• Experience managing multiple channels (D2C required, Amazon, Retail eCommerce, highly preferred)
• Proven track record of driving revenue growth and hitting targets
• Analytical mindset comfortable working with data, dashboards, and KPIs
• Strong knowledge of retail sales, merchandising, pricing, promotions, and forecasting.
• Strong analytical, negotiation, presentation, and relationship-building skills.
• Proficiency in Excel and PowerPoint.
• Up to 30% of travel.

FOTILE is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V