ECommerce Channel Manager

Aosom; Huntington Beach (CA); In loco; USD 110.000 - 135.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Retirement plans

Career advancement

Descrizione del lavoro

Aosom in Huntington Beach, CA is seeking an E-Commerce Channel Manager to own the day-to-day performance across third-party marketplaces and our DTC site. You will manage item setup, pricing, promotions, and inventory feeds to drive revenue growth.

The role requires 5+ years in ecommerce, experience with marketplace channels, and strong data analysis, communication, and cross-functional collaboration with Supply Chain, Marketing, and Customer Service.

Competenze

• Experience with marketplace portals and dropship programs.
• Experience managing product feeds and catalogs.
• Knowledge of EDI and retailer order flows.
• Advanced Excel or Google Sheets skills.
• Highly organized with strong attention to detail.
• Clear communicator with partners and internal teams.

Mansioni

• Own day-to-day channel operations and revenue growth.
• Set and monitor channel KPIs including GMV and sell-through.
• Onboard new marketplaces and launch assortments.
• Collaborate with Supply Chain, Ops, and Marketing.

Conoscenze

Marketplace portals

Catalog management

EDI knowledge

Excel/Sheets

Attention to detail

Communication

Formazione

Bachelor's degree in Business/Marketing/Ecommerce

Strumenti

Mirakl

ChannelAdvisor (Rithum)

Feedonomics

Shopify

Adobe Commerce (Magento)

Salesforce Commerce Cloud

Descrizione del lavoro

Position Summary

Aosom is hiring an E-Commerce Channel Manager to own the day-to-day performance of our third-party retail marketplace channels and support our direct-to-consumer (DTC) website. You will manage our presence across multiple online retail marketplaces, from item setup and pricing to promotions, inventory feeds, and operational performance, and turn channel data into revenue growth. This is a hands-on role for someone who knows how online marketplaces work behind the scenes: seller and vendor portals, drop-ship programs, catalog requirements, and the scorecard metrics retail partners hold their sellers to. The role is based at our U.S. headquarters in Huntington Beach, CA.

Position Summary

Aosom is hiring an E-Commerce Channel Manager to own the day-to-day performance of our third-party retail marketplace channels and support our direct-to-consumer (DTC) website. You will manage our presence across multiple online retail marketplaces, from item setup and pricing to promotions, inventory feeds, and operational performance, and turn channel data into revenue growth. This is a hands-on role for someone who knows how online marketplaces work behind the scenes: seller and vendor portals, drop-ship programs, catalog requirements, and the scorecard metrics retail partners hold their sellers to. The role is based at our U.S. headquarters in Huntington Beach, CA.

Key Responsibilities

Marketplace Channel Management

• Own daytoday operations and sales growth for a portfolio of thirdparty online retail marketplace channels
• Manage seller and vendor portals: item setup, listing creation, catalog maintenance, and resolution of listing errors and suppressed items
• Manage inventory and price feeds so listings stay accurate, in stock, and competitive
• Monitor marketplace scorecards (order defect rate, ontime shipment, cancellations, returns, and chargebacks) and drive corrective action with fulfillment and customer service teams
• Audit listings regularly for pricing discrepancies, errors, and compliance issues, and coordinate content updates with our headquarters content team
• Onboard new marketplace channels and launch new assortments, from partner setup through first sale

Sales Performance & Reporting

• Own channel sales targets, forecasts, and KPIs, including GMV, conversion rate, sellthrough, margin, and instock rate
• Plan and execute promotions, seasonal events, and markdowns with marketplace partners
• Optimize digital shelf presence, content standards, conversion rates, and consumer experience
• Develop and maintain omnichannel reporting dashboards and executivelevel performance summaries
• Use data and insights to drive continuous improvement and strategic recommendations
• Present performance updates and recommendations to leadership
• Monitor emerging ecommerce technologies, platforms, and omnichannel best practices

DTC Website Support

• Support our DTC ecommerce site with product uploads, merchandising, and pricing and promotion setup
• Partner with Marketing on site campaigns, product launches, and conversion rate improvements

Cross-Functional Collaboration

• Work with Supply Chain, Demand Planning, Operations, and Customer Service to align inventory, fulfillment, and service levels across channels
• Serve as the daytoday point of contact for marketplace partners' account and merchant teams

Qualifications

Education & Experience

• Bachelor's degree in Business, Marketing, Ecommerce, or a related field
• 5+ years of ecommerce experience, including at least 3 years managing thirdparty marketplace or retailer direct fulfillment channels
• Consumer products experience, ideally in home goods, furniture, outdoor, or other general merchandise categories

Skills & Competencies

• Handson experience with marketplace seller portals and dropship vendor programs
• Working knowledge of product feeds, item setup, and catalog management (flat files, PIM, or feed management tools)
• Understanding of EDI and retailervendor order flow (purchase orders, ASNs, invoices)
• Advanced Excel or Google Sheets skills (pivot tables, XLOOKUP) and comfort working with large product and sales data sets
• Highly organized and detailoriented, able to manage multiple channels and priorities at once
• Clear, proactive communicator with external partners and internal teams

Preferred Qualifications

• Experience selling on Miraklpowered marketplaces
• Experience with multichannel feed management platforms such as Rithum (ChannelAdvisor), Feedonomics, or similar
• Experience with DTC ecommerce platforms such as Shopify, Adobe Commerce (Magento), or Salesforce Commerce Cloud
• Familiarity with marketplace advertising and retail media

Work Environment & Requirements

• This position is onsite at our Huntington Beach, CA headquarters
• Occasional travel may be required
• Authorization to work in the United States is required

What We Offer

• Comprehensive benefits package, including health, dental, vision, and retirement plans
• Collaborative, performancedriven culture with opportunities for career advancement

JOB REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The competencies listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Duties and responsibilities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.