NASCAR Tour Guide — High-Energy, Flexible Hours

Speedway Motorsports, LLC; Charlotte, Northern (NC, KY); Hybrid; USD 21,000 - 34,000; Part time

Job summary

Speedway Motorsports, LLC is seeking a Tour Guide at Charlotte Motor Speedway in Concord, NC. You will greet visitors, sell tours, and provide safe, high-energy tours for daily and event-time experiences.

The role requires a flexible schedule, strong customer service and communication skills, and the ability to operate a 15-passenger van. Ideal candidates are passionate about NASCAR, have knowledge of CMS, and are prepared to work weekdays, weekends, and some evenings.

Qualifications

• Must be at least 21 years old.
• Experience with Microsoft Office products, Outlook and PCs is required.
• Excellent customer service and interpersonal communication skills.
• Flexible and able to adjust to changing conditions and circumstances.
• Flexible work schedule and willing to work weekdays, weekends and some evenings.
• Clean motor vehicle driving record & hold a valid non-DOT medical certificate or be willing to obtain one.
• Able to operate a 15-passenger van.
• Specialized knowledge of Charlotte Motor Speedway.
• Pace Car Certified (CMS will provide this certification).
• Passionate about NASCAR and racing.

Responsibilities

• Greet and provide top-notch customer service to all visitors of Charlotte Motor Speedway by effectively answering questions, providing directions, and selling tours.
• Provide safe tours to the general public and groups
• Tour Guides need to be high energy individuals that can engage the race fan during all Charlotte Motor Speedway’s daily tours and event time tours.
• Inform the Tour Services Manager when maintenance and care is needed on the tour vans.
• Solicit group tours and conventions to purchase daily tours
• Utilize FareHarbor ticket system by selling daily tours through it, adding customer accounts and doing end of the day ticket reports.
• Responsible for fueling and performing safety inspection on tour vans prior to usage and keeping vehicles clean.
• Enjoy working with fans of all ages
• Other duties as assigned

Skills

Customer service

Interpersonal communication

Flexible schedule

Audience engagement

NASCAR knowledge

Tools

Microsoft Office

Outlook

PC literacy

Job description

Speedway Motorsports, LLC is seeking a Tour Guide at Charlotte Motor Speedway in Concord, NC. You will greet visitors, sell tours, and provide safe, high-energy tours for daily and event-time experiences.

The role requires a flexible schedule, strong customer service and communication skills, and the ability to operate a 15-passenger van. Ideal candidates are passionate about NASCAR, have knowledge of CMS, and are prepared to work weekdays, weekends, and some evenings.