Narrative Operations Director

RedBalloon; Medina (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

RedBalloon in Medina, Ohio is seeking a Narrative Operations Lead (War Room Director) to manage real-time communications operations. This role includes producing daily narrative briefs, ensuring messaging is consistent across channels, and leading a lean team of 10-15. You will need to monitor developments and manage quick narrative shifts. The ideal candidate should be decisive, aligned with Christian values, and capable of managing both strategy and day-to-day operations effectively.

Qualifications

• Ability to think in systems rather than individual pieces of content.
• Works effectively under pressure.
• Decisive and comfortable with taking ownership of outcomes.
• Understands how narratives form and spread.
• Aligned with Christian values.

Responsibilities

• Produce and own the Daily Narrative Brief.
• Run daily War Room cadence.
• Monitor developments and adjust narratives.
• Manage a team of 10-15 people.
• Review performance and refine messaging.

Skills

Thinking in systems

Speed under pressure

Decisiveness

Understanding narratives

Alignment with Christian values

Management of strategy and operations

Job description

Company: Clock Tower X

Job Summary

We are seeking a Narrative Operations Lead (War Room Director) to run a real-time narrative and communications operation.

This is not a content role.

This is not a social media role.

This is an operations role responsible for running a daily system that defines, aligns, and distributes messaging across all channels.

You will oversee a structured daily cadence that includes defining the narrative each morning, aligning messaging across media, internal teams, and partners, driving content production and distribution, and responding to breaking developments in real time.

This role sits at the center of the operation and ensures messaging is clear, consistent, and executed with speed and discipline.

Why Join Us

This role offers the opportunity to operate at the center of a high-impact communications system shaping real-time political and cultural conversations.

Your work will directly influence how key issues are framed, discussed, and understood across multiple channels and audiences.

You will be part of a team that values faith, discipline, clarity, and purpose, and believes that strong ideas executed consistently can shape the future of the country.

Responsibilities

• Daily Narrative Leadership
  • Produce and own the Daily Narrative Brief, setting the message, tone, and priorities for each day
  • Define how key issues should be framed and understood across media and social channels
  • Ensure messaging is simple, clear, and repeatable across all outputs
• Operational Execution
  • Run the daily War Room cadence from briefing through distribution and review
  • Ensure all teams are aligned around the same messaging throughout the day
  • Maintain structure, timing, and consistency across all outputs
  • Drive execution with a focus on speed, clarity, and discipline
• Real-Time Response
  • Monitor political, cultural, and media developments throughout the day
  • Identify when narrative shifts or breaking events require response
  • Develop and deploy messaging quickly, targeting 15-30 minute response windows when needed
  • Adjust narrative direction as events unfold
• Team Management
  • Manage a lean team of 10-15 people across content, distribution, intelligence, and engagement
  • Assign priorities, enforce deadlines, and maintain accountability
  • Ensure each function operates within a clear system and produces consistent output
  • Remove bottlenecks and maintain operational speed
• Performance Optimization
  • Review daily performance and identify what messaging is resonating
  • Use data and feedback to refine narrative framing and content direction
  • Scale successful messaging patterns into future cycles
  • Continuously improve system performance over time

Qualifications

• Thinks in systems, not individual pieces of content
• Works with speed, clarity, and discipline under pressure
• Is decisive and comfortable owning outcomes
• Understands how narratives form and spread in real time
• Is aligned with Christian values and right-leaning political principles
• Prefers execution and results over creative expression
• Can manage both strategy and day-to-day operations simultaneously