Narrative Host

Stonebridge Companies; Denver (CO); On-site; USD 28,929 - 29,673; Part time

Benefits offered by this job

Medical, dental, vision coverage

PTO

401(k) matching

Wellness support

Life and disability coverage

Savings accounts

Tuition aid

Travel and lodging perks

Job summary

Stonebridge Companies is seeking a Host/Hostess in Denver, Colorado, responsible for warmly welcoming guests, managing reservations, and ensuring a positive dining experience.

The ideal candidate will possess strong communication skills and prior customer service experience in the hospitality sector. The position is part-time, requiring flexibility for nights and weekends.

Benefits include medical coverage, PTO, 401(k) matching, and travel perks.

Qualifications

• Prior customer service experience, preferably in a restaurant or hospitality environment.
• Ability to manage reservations and seating arrangements efficiently.
• Strong communication and interpersonal skills to engage with guests professionally.

Responsibilities

• Greets guests and escorts them to their seats in a courteous manner.
• Presents menus and answers guest questions regarding the food and service.
• Manages seating arrangements based on restaurant activity and reservations.

Skills

Prior customer service experience

Strong communication skills

Organizational skills

Job description

City, State: Denver, Colorado | Title: Host/Hostess | Location: Denver, Colorado (Cherry Creek) | FLSA: Non-Exempt | Status: Part-time | Reports to: Food & Beverage Manager | Pay Range: $21-$21.54

Job Summary

The Host/Hostess is responsible for welcoming guests to the dining establishment and escorting them to their seats in a professional and courteous manner. This role includes managing seating arrangements, assisting with reservations, and ensuring guests have a positive dining experience.

Responsibilities

• Greets guests and escorts them to their seats in a courteous manner.
• Presents menus and answers guest questions regarding the food and service.
• Manages seating arrangements based on restaurant activity and reservations.
• Performs opening and closing duties, ensuring the restaurant is ready for service.
• Assists food and beverage staff with side-work and setup as needed.
• Maintains knowledge of operating hours, menu items, promotions, and specials to assist guests.
• Responds to guest inquiries and ensures their needs are met efficiently.
• Creates and manages reservations using the property reservation system.
• Maintains seating charts and confirms reservations, including large parties and special requests.
• Ensures a clean and organized work environment at all times.
• May assist with the setup and cleaning of function rooms when necessary.
• Attends department meetings and completes assigned projects.

Other Duties

Other duties and responsibilities may change at any time with or without notice. The job description is not intended to cover all activities required of the team member.

Required Experience, Education, and Skills

• Prior customer service experience, preferably in a restaurant or hospitality environment.
• Ability to manage reservations and seating arrangements efficiently.
• Strong communication and interpersonal skills to engage with guests professionally.
• Knowledge of restaurant operations, menu offerings, and promotions.
• Ability to perform basic arithmetic for tasks such as totaling costs and making change.
• Strong organizational skills and attention to detail.
• Ability to stand and walk for long periods.

Work Environment

• Must be able to stand and walk for extended periods.
• Must be able to lift up to 20 lbs. occasionally.
• Requires working in an indoor environment, with some exposure to temperature changes depending on operational needs.
• Flexibility to work nights, weekends, and holidays as required.

Reasonable Accommodations

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Equal Employment Opportunity

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

Benefits

• Medical, dental, vision coverage
• PTO
• 401(k) matching
• Wellness support
• Life and disability coverage
• Savings accounts
• Tuition aid
• Travel and lodging perks